[Resolved] Yatra Online / Yatratrip.in — request for refund my request number is 'ya:25149060' | |
Hi team, We have done the booking on your website on[protected] as per the available slot in thangamayil travels. I have checked with the thanagamayil travels personally for the bus details and came to know that bus is not available for these days due to covid19 Please initiate a full amount refund and cancellation from your end. This is not our mistake. Please call me for further information needed. I'm trying to contact your customer support last few days no response in your side. Kindly please update me. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 20, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Gopal, Greetings from Yatra.com! We regret the inconvenience and delay in response. We would request you to kindly share any email or message confirmation from the operator end as the bus was canceled for us to take it further. Regards Yatra Care Verified Support Jun 24, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Gopal, Greetings from Yatra.com! We would like to inform you that we have raised your refund request with the operator. Request you to kindly expect a delay of at least 30 working days for the refund requests to get processed. Regards Yatra Care | |
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