[Resolved] Yatra Online / Yatratrip.in — yatra app for my hotel booking | |
Have booked for 1dec to 3 dec in courtyard marriott in madurai. Even while confirming my payment i have checked and taken screenshots. After my payment it tells me i have confirmed booking for goa on some other dates. I really dont understand whts wrong with ur app. But this morning its has wasted a lot of my time. I have tried to call ur call center even she cant help much asking me to go back to your app to cancel my booking. Now it's not refunding full amount. For no mistake of mine i have been penalized by yara Was this information helpful? | |
Dec 12, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 05, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Aditya, Greeting from Yatra.com! We regret the inconvenience you faced. Request you to kindly share your Yatra booking number for us to check and assist you further. Regards Yatra Care Verified Support Nov 07, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Aditya, Greeting from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards, Yatra Care | |
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