[Resolved] Yatra Online / Yatratrip.in — yatra.com not refunding any amount after visa cancellation
SaSabarish Iyyappan on May 26, 2018
I have booked a trip with yatra.com and applied for visa around 40 days before the trip. I had paid 50% of the trip amount 1.5l already to yatra. 20 days after submitting all the documents required for visa embassy replied that visa is rejected.
Now yatra.com is saying they wont reply 1.5l completely. Very careless attitude and they are not giving proper response as well.
Complaint marked as Resolved Jun 26, 2018
[May 26, 2018] Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified SupportYatra Online / YatraTrip.in Customer Care's response, May 26, 2018
Greeting from Yatra.com!
We would want to inform you that visa acceptance and refusal is totally depend on embassy decision and initial ( booking amount ) is non refundable as per the policy.
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