[Resolved] Yatra Online / Yatratrip.in — yatra.com not refunding any amount after visa cancellation | |||
I have booked a trip with yatra.com and applied for visa around 40 days before the trip. I had paid 50% of the trip amount 1.5l already to yatra. 20 days after submitting all the documents required for visa embassy replied that visa is rejected. Now yatra.com is saying they wont reply 1.5l completely. Very careless attitude and they are not giving proper response as well. Was this information helpful? | |||
Jun 26, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support May 26, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Sabarish, Greeting from Yatra.com! We would want to inform you that visa acceptance and refusal is totally depend on embassy decision and initial ( booking amount ) is non refundable as per the policy. Thanks Yatra Care | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greeting from Yatra.com!
We do under stand your concern. But as informed booking amount is non refundable as per the policy. But request to kindly share your Yatra booking number for us to assist you.
Thanks
Yatra Care
Greeting from Yatra.com!
Request to kindly share the details for us to assist you accordingly.
Thanks
Yatra Care.
Greeting from Yatra.com!
We hereby would like to remind you to shared the required details. This will enable us to assist you in resolving your concerns.
Regards, Yatra Care
We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.
Warm Regards,
Yatra Care