[Resolved] Yatra.com — refund of train tickets cancelled due to covid 19 | |||
Hi, i have booked train tickets with yatra.com and due to lock-down in the whole country the train has been cancelled... But i have not received any refund yet from yatra. Irctc website is showing that they have initiated my refund 20 days back. But yatra your process of refunding the train ticket is so pathetic.. I have to chase u guys since so long... Please refund my whole amount asap. Details for the same are: Pnr 1 : [protected], transaction id: [protected] Pnr 2: [protected], transaction id: [protected] Was this information helpful? | |||
May 22, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 21, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that your refund request is under process from our end. We would like to keep you informed that due to several travel restrictions and district lockdowns imposed by the government to control the widespread of COVID-19, please expect a delay of at least 30 days for the refund requests to get processed. Regards, Yatra Care | |||
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