[Resolved] Yatra.com — They are not providing credit shell balance | |||
I have credit shell balance due to refund from airlines due to flite cancel during lockdown. Now i am trying to new booking using credit shell balance but yatra.com not providing the balance and asking to drop an email regarding the same. I have emailed many times but they did not provide solution as well not contact me. I have to do an urgent flite booking.in this situation yatra.com is not providing me my credit balance which is approx 3000/-. Need help Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 21, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com ! As we checked you were already in contact with our support team related to your concern/query and required information/details were shared with you. Should you require any further assistance feel free to write back on the same email thread for our team to check and assist you better. We would like to keep you informed that we are experiencing high volume due to COVID-19 kindly expect a delay in response. Regards, Yatra Care
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