[Resolved]  Yatra.com — wrong activity date email confirmation

Hi team,

I have requested activity at bangkok for safari park + marine park + lunch. What i am seeing in confirmation voucher is activity date marked as 19th nov. Which is same as booking date.

However, i have booked for 16th of dec 2018. I am not even seeing write vouchers have been confirmed. Customer care are so careless that they are not even responding back. I want either amount to be refunded or vouchers to be generated properly & send it to me over my email id.

Booking information
Yatra booking ref: [protected]
Supplier reference no: est_238b7128-7caa-4b9a-835e-bcf098a87a2e
Supplier name : bemyguest
Booking status : confirmed

Regards,

-mandar
+91-[protected]
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Dec 27, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Mandar,

Greeting from Yatra.com!

We regret the inconvenience caused to you. We have received your query & would respond to you at the earliest. Request your patience in the interim.

Best Regards,
Yatra Care
Verified Support
Nov 21, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Mandar,

Greeting from Yatra.com!

As per our records our team was in contact with you and assisted to request to query. Please note updated vouchers has been shared with you on your registered email ID.

Regards
Yatra Care.
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