YatraGenie — App wallet money issue

Teja Vandanapu

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560076
Website:	www.consumercomplaints.in/new_complaint

3 days back[protected] my wallet balance turns to 0(zero) before the balance was 2193 ruppes what the reason behind this i have no idea. As it was a huge amount please rectify the issue as early as possible and i contacted the customer care number many times but it is not working.

+1 photos

Was this information helpful?

No (0)

Yes (0)

YatraGenie customer support has been notified about the posted complaint.

Jan 11, 2016

Updated by Teja Vandanapu Hello Team,

Are you solving the customer problems?? no one contacted me about my issue even i share my number with you. I have seen many of the people had facing the same issue which i am facing. why you people doing like this and not responding in time its too late.Respond immediately to the customers that will make you good else its effect to your business or else we will mail to higher officials and make it publicity in social networking sites.

Jan 12, 2016

Updated by Teja Vandanapu What you guys are doing with out giving any response to customers, you are thinking customers have no other work .