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YatraGenie Complaints & Reviews

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Last updated Feb 26, 2023
Complaints 151
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12
Unresolved
139
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YatraGenie Phone Numbers

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1 860 425 1234
288
129

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YatraGenie Head Office Address

Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam
Bangalore North
India
560002

YatraGenie reviews & complaints page 6

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A
asrinuu3
from Mau, Uttar Pradesh
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Non refund of amount against cancelled ticket

Address:560034
Website:www.yatragenie.com

I had booked a ticket and cancelled it on 06.5.2016 (Ticket no. Ygt[protected]. The company had taken considerable amount towards cancellation and the refund amount of rs.765/- is not yet returned (Credited to my bank account) till today i. E, 30.5.2016. I have made several calls to their customer support no.[protected], they always say "by today evening the amount will be credited" but in vain. It seems i am dealing with a fraudster...
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S
skahussain
from Visakhapatnam, Andhra Pradesh
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Car rent

Address:Krishna, Andhra Pradesh

We booked car rent from vijayawada station to edupugallu on 23/5/16 with id number 748532 .The travel distance was 14.2 kms and was charged Rs.270.

On 25/5/16 when we booked the car on rent from edupugallu to vijayawada station at 1100 am the driver charged Rs.480/- which showed 16.2 kms., i dont have the id number with me but can varify the mobile number from which it is booked.The number is [protected],

I still...
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S
skahussain
from Visakhapatnam, Andhra Pradesh
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Wrong billing

Address:Krishna, Andhra Pradesh

I happen to book a yatragenie cab from vonkuru vza to railway station.it was about 16 kms .the driver of the cab charged me rs.360 + 20 as service charge and rs.100 as waiting charges.
In fact he says that its yatragenie it is costly.ola is charging rs.7 per km and he doesn't have a rate card no bill then how does he say the km rate.I feel u people are bullying travellers and I would surely write to chief minister of AP for what has...
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S
SkillFull Swaroop
from Hyderabad, Telangana
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Poor service of staff...

Address:Bangalore, Karnataka
Website:komitla

The driver has not stopped bus even for 5 minutes. I should Board the bus by 9:30pm, i reached on time and was searching for bus. I called the Driver by 9:35 enquiring where he was. I was shocked to listen that he was left, he claims he had called me for 8 times but I never received any Call, i chased the bus from my boarding point hsr layout Bng till maratahalli. I requested him to stop for 5 mins but he refused to wait...i had to book another...
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B
buffy77
from Bengaluru, Karnataka
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Rash driving by yatragenie cab

Address:Bangalore, Karnataka, 560084

KA 01 AE 6560 - The driver of this cab was very rash on a very narrow road parallel to the railway line, near Kalpalli cemetery on May-09-2016 close to 11am.

I was on my Activa on my way to work and he drives by my Left and having no place to go as there was a Tempo ahead of both o[censored]s he pushes me off to the on coming car, as he passed me and drive away rashly.

I caught up with him after a while and noted down...
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H
hanimireddy
from Hyderabad, Telangana
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Refund of money

Address:500062
Website:YatraGenie.com

My name is hanimireddy, i booked a ticket from hyderabad to banglore and my ticket number is YGT[protected] and seat no is 25, but he did't picked me and leave from boarding point without intimate .when i cal him, he don't pickup my cal for 2 hrs.i miss a bus .
please refund my money and take action on komitla travels...
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G
gnana teja
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Activation pending

Address:Hyderabad, Andhra Pradesh, 500034

I have recently made an account by the name gnana teja peddi and i simply can't login. It has been saying my activation is pending for the last 5 days. Every time i try to login it gives the status activation pending. A lot of my friends are facing the same problem. Please resolve this issue as soon as possible because i need to book my tickets through the app at the earliest. Thank you....
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M
manojpeddakonda
from Nellore, Andhra Pradesh
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Yatragenie referral amount not credited

Address:500016
Website:yatrgenie.com

I have instlled yatragenie app .and they mentioned that for each referral u will get 100 or more amount in your wallet .So i installed the app and referred this app to my friends also they have also installed this application .but i did'nt get my referral amount to my wallet. why is this happening .I think it is a cheating the people .please solve my problem...
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G
GGopinath
from Daund, Maharashtra
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Amount deducted from my wallet eventhough i paid on hand

Address:517507

Hi
I booked a cab today morning @10:30am and traveled from tiruchanoor to tirupati @10:40am. I paid 100/- by hand for that. But @4:13pm today they deducted 145/- from my wallet. Kindly do the needful. Pfa, contains booking details and the amount deducted details.

I register the yatragenie cab in tirupati with [protected] number.

Cab booking details as follows:

Hi gopinath, a cab has been...
+2 photos
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N
naara
from Hyderabad, Telangana
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Yatragenie app didn't get any credit amount added

Address:Hyderabad, Andhra Pradesh
Website:yatragenie

My refferal code [protected]
I recently refer my friend to yatragenie and earn rs 100 credit on your genie wallet on every first time registration. But still i don't have any referral amount added in my yatra genie account wallet so please kindly solve my problem as soon as possible


Thank you...
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Address:Khammam, Andhra Pradesh

I booked cab & cancled immediately but, from my wallet 200rs has been detected..i have evidence every thing

Please find screen shot for the evidence..

If your web site is clear then, how this frad things happened..

Please arrange I want my 200 wallet points back ASAP.

My ID: [protected]@gmail.com...
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K
Karthik Mandla
from Hyderabad, Telangana
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Ticket is not booked

Address:Hyderabad, Andhra Pradesh, 500073
Website:Yatragenie

Hello sir,
This Karthik iam trying to booking the ticket from Hyderabad to kavali in Orange travels but ticket was not booked...
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R
Ravi Raj Vatsavai
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Referral amount not credited

Address:East Godavari, Andhra Pradesh, 533001
Website:Yatragenie

Hi,
My name is venkatapathiraju, I have an issue stating that my yatra genie referral amount has been not credited, the amount is. 200/-
My referral code is [protected]
Email ID
[protected]@gmail.com

Please check the details and do needful.
Thanking you,...
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S
Suri Chinna
from Arcot, Tamil Nadu
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I am getting a problem with action

Address:Warangal, Andhra Pradesh, 506313

I am getting a problem with my activation of my account it is will show please contact customer support when I login to my I'd so lease check it...
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B
BBudamgunta
from Bengaluru, Karnataka
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But ticket / money refund

Address:Bangalore, Karnataka, 560068
Website:www.yatragenie.com/bookingResult.jsp

Hi,

My Name is Bhaskar.B,
On 10-Feb-2016, around 09:55 Am we book a ticket through Yatagene website, we through the Net Banking process and completed the transaction. Money has been debited from my account (3380 /- Rs). but ticket has not been generated.

when we are called to customer care they are telling that money has not received from the bank, Please check with ICICI bank.

Bank customer...
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K
Kalabathula Raj Kumar
from Bengaluru, Karnataka
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Bus tickets/my amount deducted from my account but not yet get my tickets

I, Raja kumar.K.I am unhappy with yatragenie bus service app.I booked tickets twice on[protected] day but my amount was deducted from my account but not getting my tickets. Pls refund my money back as early as possible.
My transaction details
1)INB/[protected]/Citrus payment solutions Rs:761/-
2)INB/[protected]/Citrus payment solutions Rs:814/-
From my axis bank account
My contact No:[protected](Raj Kumar)...
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S
sanja65
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged twice for a cab ride

Address:562101

Sir, I booked a cab from chickballapur to rajajinagar on 9th Feb 2016, at 1 pm, I was having a wallet balance of rupees 1027, but the driver refused that wallet option is not available right now, and said ro pay the amount by cash, as i was hurry to send my family urgent, i agreed for the same, and after completing the ride driver collected rupees 1100, for 64kms ride+120=as toll, total amount 1100 from my mother in Bangalore, soon after...
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H
harish0140
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Genuine wallet amount deducted

Address:517501
Website:www.yatragenie.com

MY Account NAME IS Harish.my genuine wallet amount is deducted on 29 January. Iam genuine. My wallet is also genuine.my wallet amount is 5237.but still I not receiving my money back.please help me sir.my account details email.
[protected]@gmail.com.Mobile number is [protected].please help me sir.see my creditals and give my money back.I called several times to customer service of yatragenie...
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M
mohammad sirajuddin Rayyan
from New Delhi, Delhi
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Money not credited back to my account

Address:Hyderabad, Andhra Pradesh, 500032

I booked 4 tickets on 15th Dec through your app. Total amount was 1416.00 rs. But during transaction i got 500 ERROR and it was aborted. Money was debited from my account.

I haven't received money till now. Please look into the issue or escalate to higher authority. I raised an issue with customer care but that was of no use. Below are my details

Email ID: [protected]@gmail.com
Booking ID:[protected]br...
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K
krishna0311
from Hyderabad, Telangana
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My wallet money missing

Website:www.yatragenie.com

This is krishna my mail I'd is d.[protected]@gmail.Com
I have account with this mail I'd my wallet money missed I want to know the reason...
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