| Address: | Bangalore, Karnataka |
I had booked a ticket for journey on 20th sep 7:30 pm
Ticket id : ts - pxt10292201swi
Reservation id :[protected]
Travels - srs travels.
Vehicle number 1891.
This ticket was cancelled and another ticket is booked at 9:30pm. The driver called us at 9:20 pm. We have told them that we will be there by 9:30 pm. When we reached there by 9:30 pm, we got to know that the bus already left and it is in kolar. [behind scenes, i am the online one who have been informed that bus will be at 9:30 pm. Others not informed. So the customers had come at 7:30pm and pressurized to leave early. ] now you call us to come to kolar from k r puram which is around 60 km.
Do you have any senses? How can you ask us to come to kolar from kr puram. Can't you even wait for the customer to reach the point.
One more hilarous thing is, when i called your representative, he is repeating the same bluffing statements made by the srs travels at k r puram.
Is this some new trust program that you are running. How can you run a travel site when you do not have control.
My relative has any urgent exam. She has to loose it because of your stupid way of organization.
Now let me know how can i book on your site one more time? How can i suggest your site to my friends?
I need proper resolution for this.
Regards
Srini Was this information helpful? | 
Now they have blocked me on facebook. This is an official response that they are not going to solve this issue. This proves that even the HEAD OF OPERATIONS is not responsible for customers issues.
Regards
Srini.