YatraGenie — bus stopped at midnight 2 am and changed the bus

 
2 Reviews
India
 Doki Naveen on Jan 12, 2019
We have booked komitla bus from chennai to visakhapatnam on 11th jan 2019. While travelling in one of the place bus was stopped and waited for another bus and exchanged the passengers at midnight 2 am.

Bus operator charged 3600/- as fare and bus was stopped and while asking for the reason he was speaking very rudely either getin to new bus or leave the bus.

We were forced to get in as we don't have any alternate option at that point of time.

I kindly request to consider this as complaint and take serious action against it.

Complaint Status


[Jan 12, 2019] YatraGenie customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hello..
This is Vennkat.
Plz take the necessary steps tq.

Bus travelling start at 9.45pm at hyd to vizag but leaves at 11pm in hyd .. so late and the cleaner didn't respond and respect passengers.
Bus details-
Ticket ID: YGT[protected], Vehicle Number: AP 26 TC 9527, Driver Contact: [protected]

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    Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam, Bangalore North, India - 560002
    YatraGenie - bus stopped at midnight 2 am and changed the bus