YatraGenie — bus travelling

The day when i travelled in komitla travels bus which is under yatragenie from bangalore to vijayawada was a horrible ride.
I booked ac sleeper in which ac is continuesly leaking
The water droplets are falling on me by which i'm unable to sleep.
What is the use of booking a sleeper coach with out sleeping.
Asusal charges are so high to the sky.
So much disappointed and worried about next passenger.