YatraGenie — changed the bus and timings and charges 1000 rupees more than what i have paid

Address: 560087

Website: www.yatragenie.com

I have booked a ticket for komitla travels, travel details: a/c sleeper (2+1) bangalore-nellore 20th feb 2018 22:30 ist pnr no: ygt[protected] and paid rupees: 866/-
Some one from komitla office called me from mobile: +91 [protected] around 18:00 ist and informed me that my seat and bus has been changed to 19:00 ist. If i need to take a special bus at 22:00 ist i need to pay 1000 rupees once i come to the travel office counter, else they told me to get the ticket cancelled along with cancellation charges.
I was cornered and it was a really painful for me to get one more bus for going to my home after five months.