YatraGenie — komitla

Address: Chennai, Tamil Nadu

Worst bus, took a bus from chennai to hyd on 12 sept seats u 13-14, l 14,
-l-13.. It was a night mare story. But was expected to come to egmore at 5.30pm but was told to come to koyembedu by 6.30pm, i reached by 6.15 finally rushing taking a ola cab.. After reaching there driver initially told 30min late, finally when bus reached it was 9pm late by 2.30hrs.. Bus was bit dirty no ac no cleanliness... I was like ok it happens only in india.. It had a stop in middle at munna bhai dhaba food was horrible there... It's understandable when travelling in bus.. Next was nellore as few passengers left as they couldn't wait 2.30hrs bus was filled only 1/2 seats... It stopped in nellore for 20min at around 12.45... At komitla stop... Picked up few more passengers.. This time it was 75%-80% filled... Couldn't sleep because there was no ac working in bus and phone charger points were also not working, driver told that by morning he will on the. Points... It just took a halt at nellore railway station outside... I thought may be some more passengers are yet to come... As i was tired i fell asleep... Got up morning at 5-5.30am bus was halted thought must have reached hyd and i forgot to get down no one waked me up...in hurry went to driver seat to go out..in mean saw many were still in bus sleeping deeply.. Turned here and there found out it was nellore only funny thing was driver has slept.. So bus didt move.. Few other passengers got up started shouting on driver... Driver took back to komitla bus center in nellore stating that fuel is less it can't go to hyderabad now.. People shouted at komitla travels he said he is just working there... When called the chennai komitla they lifted calls and out hearing all they switched off the mob... Of various numbers which are available online... Few passengers who boarded in nellore left back home... Nellore travels person told another bus will come in sometime... And it took 105min to come.. Had to wait no other option in mean atleast found a charging point and kept it...in komitla nellore... Finally nother bus came... After travelling few kms now driver says gearbox prob. A night mare again.. He said will stop for 30min for tiffin and will repair it... It was done.. By the time we came out bus was missing now after tiffin... We asked the security he said bus left... It was horrible all luggage including laptop was in bus... How can a driver leave without checking passengers...?? Tool a lift in bike in front finally found bus which was stopped by inside passengers.. As they found other passengers didn't come yet... It was a worst night mare.. What should we do such a travel company.. For penalizing passengers in a horrible way? Out of huge struggle finally reached hyderabad at 6.30pm next day..
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YatraGenie customer support has been notified about the posted complaint.
Sep 13, 2019
Updated by mreddy1984
Look at the ac vents

 
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    Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam, Bangalore North, India - 560002
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