YatraGenie — Lack of Facilities in the bus

Address: Bangalore, Karnataka

Website: Komitla.com

Hi, here are my ticket details
Ticket no: TK3D67497765
PNR no: YGT[protected]
I get into the bus at 2pm today afternoon & I have requested the driver & the crew to provide one water bottle but there is no response from them & now they are saying they don't have water bottles with them.i have questioned the driver why can't he take water bottles from vizag, the start point ?but there is no response from the driver.
Finally requested to stop the bus at any shop to buy one bottle of water.
This is the worst experience with Komitla travels & they are just simply save the penny by skipping these kind facilities to the passengers.even the TV is also not in working condition.There is no justification to the money approximately ₹1600 I have paid.
Will try my best to avoid this travel next time & I will of my friends to give this travels as a last option.