YatraGenie — Please return my payment

Booking date - 22/03/2020

Traveling date : 23/03/2020
Ticket number - ygt[protected]
From : sri kalahasthi to visakhapatnam
Komitla (4445)
Boarding time - 8:30 pm

Passenger information

Seat number - u13
V chinna rao
Mobile - [protected]
Uday. [protected]@gmail.com
Amount -2130

We are booking ticket through yatragenie. Unfortunatly bus has been cancelled. But still we can't received payment. So many times i am trying to contact customar care but there is no response. So please solve my problem
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YatraGenie customer support has been notified about the posted complaint.
Sep 30, 2020
Updated by kumar66667
Booking date - 22/03/2020

TRAVELING DATE : 23/03/2020
TICKET NUMBER -YGT[protected]
FROM : SRI KALAHASTHI TO VISAKHAPATNAM
KOMITLA (4445)
BOARDING TIME - 8:30 PM

PASSENGER INFORMATION

SEAT NUMBER - U13
V CHINNA RAO
MOBILE- [protected]
uday.[protected]@gmail.com
AMOUNT -2130

we are booking ticket through yatragenie. unfortunatly BUS has been cancelled .but still we can't received payment. so many times i am trying to contact customar care but there is no response. so please solve my problem

 
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