YatraGenie — Worst Bus service

Address:

Bangalore, Karnataka

Hi, My name is shivam mishra and recently i booked ticket through yatragenie for diwakar travels. They are not just worst but i don't have words for describing their services. I booked the ticket for bangalore on 23rd jan-2015 and my departure date was 25th jan-2015. You can't believe what they did at last moment. They just changed the bus, seat number (seat in the back) and they were not happy with that also so they changed my pickup location which was 16 Kms away from my previous pickup point. Really. Well, before coming to consumer complaints i was thinking i would not be amongst thousands of people who have suffered from this kind of service. I wish i could realize it earlier. Well ultimately i cancelled the ticket and booked for another one. Let me give you one shocking surprise and that is they din't refund money in account and after calling customer care the money would be coming in next 14 days had been told by these ruthless people. Advise: - Travel by foot but never choose these yatragenie services.