YatraGenie — Wrong behaviour of driver

Address:560034

I am travelling from chennai to hyderabad on[protected] bus no. Py05a2734 the bus stopped for dinner with out checking the passenger they left once i call to the driver he is saying whether your comming are not. How nicely the driver giving response.. He didn't say any apologies and demanding the passenger & i didn't saw such kind of worrest experience in my life and other bus operators also.
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I have made several calls and email to Yatragenie to get my amount for the bus ticket I have cancelled from Bangalore to Vijayawada, every time I hear from customer care agent saying amount will be credited in 3-4 working days but never happened.
Require your help.
Thanks, Venu.

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    YatraGenie Phone
    1 860 425 1234
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    Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam, Bangalore North, India - 560002
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