| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: www.yatri4travel.com |
I paid rs 8999 for tour stay for Agra or Delhi in may 2015,
requested them through proper profoma/format sent by them in the month of sept 2015 for my stay in coming nov 2015,
in october with great difficulty after trying around 100 call some body said that the chart will be prepared in the end of october for november month, same will be informed to me.
till date no message, when i tried over phone nobody is answering/lifting, simply the ring going on.
then i mailed to [protected]@yatri4travel.com, i got failure notice, once mr DINESH WAHI replied that over the mail response will not be given, and also mentioned that only through customer care no i should approach, but which never responded. attached mail
On Thu, 12/11/15, Ramachandrareddy Ponnala wrote:
From: Ramachandrareddy Ponnala
Subject: Re: Fw: Technical issues !! we are unable to respond to emails / calls Re: Fw: promo id [protected]
To: "Yatri 4 travel"
Date: Thursday, 12 November, 2015, 5:33 AM
mr dinesh
what happend to my tour stay as i have requested in sep
2015, but no reply from you. the journey date was today
respond me
[protected][protected]----
On Thu, 29/10/15, Yatri 4 travel
wrote:
Subject: Re: Fw: Technical issues !! we are unable to
respond to emails / calls Re: Fw: promo id [protected]
To: "Ramachandrareddy Ponnala"
Date: Thursday, 29 October, 2015, 8:57 AM
Dear
Customer,
Hope this
email finds you well !!
We are extremely sorry for the
unpleasant experience you might have had with us due tosome
technical issues from our server, We were unable to respond
to emails / calls at from last 6-8 days & we are allset
now and can help you more frequently. Please call to our
customer care for discuss the issue in brief and we will
help to resolve this case on priority.
We value your association with Yatri
4 Travel and thank you for your patronage &
co-operation. For any
further query or assistance, please feel free to write us [protected]@yatri4travel.com
We would request you to kindly
mention this subject: ONLINE SUPPORT with your Payment Id
whenever you e-mail us for the quicker
response.
Please note
our new customer care number is now –
[protected]
Warm
Regards As
Always,[protected]------Dinesh
WahiYatri 4 travelwww.yatri4travel.com[protected]
On Tue, Oct 27, 2015 at
10:47 AM, Ramachandrareddy Ponnala
wrote:
these
are working hours, why dont you attend mails, where as
calls
no body is attending, speak to me asap, thanq
--- On Tue, 27/10/15, Yatri 4 travel
wrote:
From: Yatri 4 travel
Subject: Technical issues !! we are unable to respond
to emails / calls Re: Fw: promo id [protected]
To: [protected]@yahoo.in
Date: Tuesday, 27 October, 2015, 5:15 AM
Dear Customer
This is an auto-reply in regards to your last mail.
Please accept our sincere apologies for the inconvenience caused but
due to some technical
issues from our server, We are unable to respond to emails /
calls at this
time -for all Enquiries and contact please call uson
[protected] at-least
on Wednesday or later as our technician are working to fix
the issue asap.
We value your association with Yatri 4 Travel and
thank
you
for your
patronage & co-operation.
For any further query or assistance, please feel free
to write us on
[protected]@yatri4travel.com
We would request you to kindly mention this subject:
ONLINESUPPORT with
your Payment Id whenever you e-mail us for the
quicke response. Please note our new customer care number is now –
[protected] Warm Regards As Alway Dinesh Wahi
Yatri 4 travel
www.yatri4travel.com
[protected]
no response, phone not lifting, email no response.
please help me to get money or get a stay package or to fix them as cheaters
May 27, 2016
Complaint marked as Resolved i m highly thankful to you, after 3 months with your efforts mr john from the company has made a phone call through 011204213369 landline saying that please mark it as resolved and then next money may be refunded or stay may be arranged.
keeping hope as cultured humanbeing with morals i supported him hoping he will also support me. thanks a lot sir
BUT
STILL THE MONEY NOT REFUNDED, please re submit my complaint
Yatri 4 Travel — A big fraud
Not responding phone calls. not providing resort list