[Resolved] Yatri 4 Travel — cheating by yatri4travel

JAYANT DUMNE

from Lunavada, Gujarat

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have booked package of special offer of 4d/3n for 4 adults, and i paid rs.17998/- for it. Yatri4travel agreed to give accomodation, breakfast, dinner, sightseeing for it. But except accommodation they didnot give anything, also even they didnot picked up any phone or email of sms. This company cheated me also caused me mental harassment very much. My package was between 05/11/18 to 08/11/18. During this period i have spent entire amount. These are very unreliable people.

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Dec 25, 2018

Complaint marked as Resolved

Yatri 4 Travel customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Yatri 4 Travel Customer Care's response Dear Jayant,

This is in regard to your Online complaint, regarding the bookings with the inclusion of the food services, we would like to inform you that we are not denying that your package doesn't includes breakfast and dinner but at that point of time we were unable to get the availability of the hotel with included of food.

We had apologized for the same and requested to you to use the services in future because we will give the services with food included. but you did not change your dates and applied for the same dates.

FYI

[protected] Forwarded message[protected]
From: Yatri 4 travel <[protected]@yatri4travel.com>
Date: Fri, Nov 2, 2018 at 5:38 PM
Subject: Re: Availability_Mail_Payment ID:- Y4TRM0469 & Y4TRM0470.
To: JAYANT Dumne <[protected]@yahoo.com>
Cc: Yatri 4Travel <[protected]@yatri4travel.com>

Hi Jayant,

As per your last email to book hotel paradise @ Indore, we have found that there was no hotel named hotel paradise in our availability email.

Did you mean Treebo Paradise ? If yes then confirm us and we will book the same for you.

Kindly confirm otherwise the availability will keep changing.

Regards,
Anil Goyal
Sr. Executive
Yatri 4 Travel
Online Support Team
Web: www.yatri4travel.com
Phone: +[protected]
Email: [protected]@yatri4travel.com
Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday.

On Fri, Nov 2, 2018 at 4:59 PM, JAYANT Dumne <[protected]@yahoo.com> wrote:
pl. book hotel paradise Indore for my package