[Resolved]  Yatri 4 Travel — Holiday package 3n/ 4d repeat complaint

Address:New Delhi, Delhi
Website:yatri4travel.com

These people advertised in big way for 4 star hotels for 3n / 4d and meticulously followed up for booking. After booking there is no response for long time.
Then they offered low class hotel and was not accepted. They asked me to book again and i did the same. They promised to confirm by 27th feb but nothing happened.

There is no response when called tp the phone numbers given y them. It is a clear case of cheating people by giving big advertisement.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2017
Complaint marked as Resolved 
low class hotel confirmed
Yatri 4 Travel customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Yatri 4 Travel Customer Care's response
Dear Mr. Alagar Samy,

We have come across to your online complaint!!

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Yatri 4 Travel and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com

We would request you to kindly mention this subject: ONLINE SUPPORT WITH PAYMENT ID whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Warm Regards As Always,
[protected]------
Vinay Sagar
Online Esclation Team
Yatri 4 Travel
Phone: +[protected]
Email: [protected]@yatri4travel.com
Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday.
Complaint comments 

Comments

As I'm very disappointed with your service Yatri 4 travel. So I'm telling you that to return my booking amount as I don't want further assistance from you, if you are not able to provide me my recommended options. Otherwise I may have to take some legal actions against the officials

I am to frustrated for that
please need full thing on it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatri 4 Travel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    140
    Pending
    0
    Resolved
    66
    Yatri 4 Travel Phone
    +91 12 0421 3369
    Yatri 4 Travel Address
    A-17, Sec 58, Noida, Uttar Pradesh, India - 201301
    View all Yatri 4 Travel contact information