[Resolved] Yatri 4 Travel — No response for the travel booked | |||||
Booked for 3n4d package and paid after getting confirmed with one of the partnered hotel in munnar. Received acknowledgement for payment. As advised sent the applications filled. Now not getting the response. Phones are not being answered. Not sure about the group since they stopped the follow up after getting the money. They made regular calls before the payment and no response from the same number Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved received confirmation Yatri 4 Travel customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Yatri 4 Travel Customer Care's response Dear Mr. Alagar Samy, We have come across to your online complaint!! Please accept our sincere apologies for the inconvenience caused to you. We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same. Further, we would also like to inform you that, we will update you the status through your e-mail id. We value your association with Yatri 4 Travel and thank you for your patronage & co-operation. For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com We would request you to kindly mention this subject: ONLINE SUPPORT WITH PAYMENT ID whenever you e-mail us for the quicker response. Please note our new customer care number is now –[protected] Warm Regards As Always, [protected]------ Vinay Sagar Online Esclation Team Yatri 4 Travel Phone: +[protected] Email: [protected]@yatri4travel.com Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday. | |||||
1 Comment | |||||
This is with reference to your booking placed with Yatri 4 Travel against Payment ID: Y4T3190SJ & Y4T3491SJ
We would like to inform you that we have we have received your booking form, Also we have taken the form in the process with the booking team to get your booking done and we will get back to you as soon as once we receive revert from the same.
Further, we would also like to inform you that, we will update you the status through your e-mail id.
We value your association with Yatri 4 Travel and thank you for your patronage & co-operation.
Thanks & Regards,
Dinesh
Online Support