[Resolved] Yatri 4 Travel — Not responding the calls | |||||
I had purchased a voucher for rs 8999.00 from y4t and at the time of sending the form filled i tried to call the person concern for this but his number is switched off from more than a month also landline numbers are not being answered by any one. I am really very frustrated by this firm at the same time when they were in the situation to grab the payment from me they used to call several times in a day but once payment received they have just stopped calling and responding. Is this the customer service you provide to your customers. Now i am in doubt the firm is real or fake as the bank acc number which was provided was also of mathura (Why mathura if you have your registered office in noida). Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Yatri 4 Travel customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
This is to inform you that we are unable to trace your documents and Therefore, we would like to request you to kindly share the below mentioned details to track your courier:
Membership ID/ Payment ID :
Name, Email & Contact Number:
Date Of Purchase:
We value your association with Yatri 4 Travel and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com
We would request you to kindly mention this subject: ONLINE SUPPORT with your Payment Id whenever you e-mail us for the quicker response.
Please note our customer care number is[protected]
Warm Regards As Always,
[protected]------
Dinesh Wahi
Sr. Manager
Online Support Team
Yatri 4 Travel
Phone: +[protected]
Email: [protected]@yatri4travel.com
Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday.