[Resolved] Yatri 4 Travel — payment id y4t1606ac booking not done for voucher 8999

Vatsal Rana

from Surat, Gujarat

Address:

113,Pritam soc.2,Near DGVCL,, Opp,Rajjajeshwar petrol pump, Bharuch, Gujarat, 392001

I bought ₹8999 voucher for 3n4d for hotel/resort 3 to 4 star category and promised breakfast dinner and snacks. But neither was given to me they offer very cheap hotel in mahabaleshwar and also the booking was fake. They are not responding to my calls emails etc. Government should take legal action against them. Mahima madam, sara khan, ajay hooda, rahul were the person i had talked several times. Fake company fraud people should be punished and want to make them go behind the bars.

Was this information helpful?

No (0)

Yes (0)

Nov 22, 2019

Complaint marked as Resolved

Yatri 4 Travel customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

Yatri 4 Travel Customer Care's response Dear Mr. Vatsal,

We have come across your online complaint !!

We would like to inform you that you have sent us more than 05 emails back to back under 24 hours was detected spam activity from the server side automatically and server has blocked you email for temporarily from sending us email to create more confusions.

Now Your request to unblock the email account has been forwarded immediately to our concern department. Your account ID will be refreshed within 2-4 business hours of your request and we strictly advice you to send us only single email in one day and wait for the reply before sending another email in the same day.

Moreover, Your bookings has already been confirmed and you have received the confirmation for the same. Attach image is for your reference.

Regards,
Sara Khan
Yatri 4 Travel
Customer Care Team
Phone:[protected]
Email: [protected]@yatri4travel.com
Customer Support hours: 10.30 AM to 6:30 PM, Monday to Friday.

PS: Make sure whenever you draft an email to any company / professional then expect a reply within 24 hours. Do not send repeated emails within 24 hours as it will lead to confusion and sometimes server may block the sender detecting the spam user. You was told that this in earlier email.