[Resolved] Yatri 4 Travel — refund of money | |||||
Rather then addressing to our complain you guys are just blaiming us for delay of complain. 1st you guys took 20 days for booking confirmation then when finally on last day when we lodge a complain you start telling that we have made a complain so our booking will not be confirmed now. And you call center executive have stopped picking up our calls and when they pickup the calls from unknown number you told us that this is not registered no & call from registered no. After that your call center executive is telling that we guys are fraud. Please don't forgot that we have made online fund transfer to your account & you are not giving us any single booking or refund confirmation. Please address the issue or urgent basis. Was this information helpful? | |||||
Dec 21, 2018 Complaint marked as Resolved Yatri 4 Travel customer support has been notified about the posted complaint. Verified Support Nov 20, 2018 Yatri 4 Travel Customer Care's response Dear Mr. Vikas varma87, We have come across to your online complaint!! Please accept our sincere apologies for the inconvenience caused to you. We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same. Further, we would also like to inform you that, we will update you the status through your e-mail id. We value your association with Yatri 4 Travel and thank you for your patronage & co-operation. For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com We would request you to kindly mention this subject: ONLINE SUPPORT WITH PAYMENT ID whenever you e-mail us for the quicker response. Please note our new customer care number is now –[protected] Warm Regards As Always, [protected]------ Vinay Seth Sr Executive Online Support Team Yatri 4 Travel Phone: +[protected] Email: [protected]@yatri4travel.com Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday. | |||||
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