[Resolved] Yatri 4 Travel — service not delivered

raj_surve

from Bengaluru, Karnataka

Address:

D/204, K.panchganga CHS, near Vallabh yog Tower, Pushpa park. Malad- East, Mumbai City, Maharashtra, 400097

In april 2019 when i got call from yatri 4 travel for package i clearified about my travelling plan which in may month.. They assure that it require only 21 days notice and you are well in advance. So i buy two packages and also share details about my travel and hotel prefernce. I did the payment (Y4t0851ac and y4t0850ac) as well. Real trouble start after that now yatri team told me that we will send document which you need to filled and send back to us and after 48 hours we will confirm booking. On 18th april my all document shared with them. Again after multiple calls and mails they confirmed that i need to wait till 23rd april for confirmation. But no use even after waiting. Even call response is poor and not upto mark, also not even able to help. It was communicated stating only mails will be help and it will get updated. But no use. So raising concerns as seems to be this is fraud company. Soon i will raise a fir against this company.

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Dec 3, 2019

Complaint marked as Resolved

As Yatri 4 Travel communicated stating package is disabled as raised a complaint in consumer forum. to reactive package need to mark as resolved. wired but no option. in case no response or poor response. i will again raise a case. at this moment marking as resolved

Yatri 4 Travel customer support has been notified about the posted complaint.

Apr 26, 2019

Updated by raj_surve When i will get response. as per response from Yatri they will take legal battle as they thinking they are correct and customer who was following and he not got any response is wrong. so as per mail legal battle will take year and personal visit require 4 to 5 times. honestly i like to complaint about these people as they are not serious about business but troubleing people. my harden money they took and now they dont want to return also they are saying till case not resolve all package will stop mean my money will be waste. can some one help me here.

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Comments

kasu monu sonu

from Vapi, Gujarat

I vijay babulal shah, i taken your travel plans my kodaikenal hotel room is not book. many calls i deeds but you cant respond it. kindly book my hotel room as soon as possible.
contact to vijaybhai babulal shah [protected]. please response as soon as possible. pleases book my room
and
my mail id is [protected]@gmail.com. thank you
from vapi.

raj_surve

from Bengaluru, Karnataka

Dear Authority,

Even after months passed no proper response from Yatri4 Travel. .Now they are asking to resolve this case and only after that they will share hotel confirmation.

really do not know what should do. even no support and no knowledge how to handle such issues. anyone able to help here.