[Resolved] Yatri 4 Travel — worst service from yatri 4 travels. not supporting to arrange for my tour plan for required hotels (listed hotels)

Mohammed Ali G

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.yatri4travel.com

Worst Service from Yatri 4 Travels. Not supporting to arrange for my Tour plan for required Hotels (Listed Hotels).

What is the status of my Travel request. I send mail on 29th June 2018 & still now no replay.

I spoke with your Customer care Executive on 2nd May 2018 & he told that confirmation details will be shared on or before 6th May 2018. But still no replay from your side.

I am calling from Friday to contact you but no response (Phone not picked-up). So pls Confirm my travel dates & Hotel details ASAP.

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Sep 2, 2018

Complaint marked as Resolved

Yatri 4 Travel customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Yatri 4 Travel Customer Care's response Dear Mr. Mohammed Ali Gulam,

Hope this email finds you well !!

We are extremely sorry for the unpleasant experience you might have had with us. We rather appreciate your efforts to bring this into the limelight. Please be informed that Customer satisfaction has always been our first priority. We are deeply concerned and are looking into the matter and will take appropriate action as deemed necessary.

Please confirm the suitable time to call you to discuss the issue in brief and help to resolve this case on priority.

Regards,
Dhrub.
Yatri 4 Travel
Online Support Team
Web: www.yatri4travel.com
Phone: +[protected]
Email: [protected]@yatri4travel.com
Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday.