[Resolved]  Yatri 4 Travel — wrong list of hotels in advertisement

Address:400005
Website:Yatri4travel

As per as they have hotels ranging from 1-4star across various cities. However when u ask for any good hotel, it's never available which puts a doubt that they don't have any tie up with good hotels. It's just a cheating ploy to fool people and entice them into buying their package. I asked for any dates of availability for next 10 months, they could not which further strengthens my view that good hotels are not there.. They just fooling people
Please don't cheat common unsuspecting people who will loose trust in such advertisement
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Oct 10, 2017
Complaint marked as Resolved 
After lots of complaints and no response; Finally a gentleman from their helpline 01204213369 called up and assured me of action at the earliest. Hoping for the same. Thanks
Yatri 4 Travel customer support has been notified about the posted complaint.
Sep 20, 2017
Updated by digvijaysingh76
This site gives wrong info o[censored]pto 4 star hotel packages to believe that they have good tie ups, which entices u to buy the package.
After u book, u only get 1star or just lodges to stay. The 4 star are only for fooling u. Please mail me i[censored] have any questions. Please do not.. I repeat.. Do not book this package.. U will regret. All hotel list are just to fool u. Better check with the hotel and book urself. Hope this mail which give u sense. Thanks
Verified Support
Sep 20, 2017
Yatri 4 Travel Customer Care's response
Hi Mr Digvijay,

We have come across to your online complaint!!

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Yatri 4 Travel and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com

We would request you to kindly mention this subject: ONLINE SUPPORT WITH PAYMENT ID whenever you e-mail us for the quicker response.

Thank you for your patience.

Sincerely,
Support Team
Yatri 4 Travel
[protected]
Verified Support
Sep 20, 2017
Yatri 4 Travel Customer Care's response
Hi Mr Digvijay,

We have come across to your online complaint!!

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Yatri 4 Travel and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com

We would request you to kindly mention this subject: ONLINE SUPPORT WITH PAYMENT ID whenever you e-mail us for the quicker response.

Thank you for your patience.

Sincerely,
Support Team
Yatri 4 Travel
[protected]
Sep 26, 2017
Updated by digvijaysingh76
GM sir, thanks for the mail. But sorry to say no one has yet got back to me. Even the guy with whom I was in touch does not cal back. I would request that since u cannot provide a hotel of my choice in the next 10 Months also then why should I be part o[censored]r package. Please refund my money i[censored] cannot provide the services I expect. Thanks and awaiting your reply. Good day
Oct 10, 2017
Updated by digvijaysingh76
I have been assured of action at the earliest. Thanks
Complaint comments 

Comments

At last a gentleman contacted me and assured of earliest action with regards to my complaint, . Hoping for a solution at the earliest and going on a good holiday. thanks

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