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Zovi Complaints & Reviews

zovi.com

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Updated: Nov 9, 2021

Complaints 121

Resolved

49

Unresolved

72

Good! Zovi values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zovi step up their efforts to fully resolve all complaints 👍

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Zovi reviews & complaints(121)

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Address: Snehal Hitesh Vartak Insurance institute of India, G-Block, Plot No.C-46, Near Videsh Bhavan, BKC, Bandra, Mumbai - 400 051

Dear Sir,

This is regarding the cheque issued by you for a refund for 2 items against Order no 6SKZ6 in the year 2011 which was not accounted by me mistakenly.

Details of the cheque are:
Cheque no. 022753
Cheque Dt. 09.11.2011

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Address: 800008

Hi,

My order no is ZRW4D8 but still not any information about delivery. I already paid in this order transation.

Please help on this.

Gopal
[protected]

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G

gopal7273

Sep 13, 2016

Still not shootout my issue... So Please help.

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Address: Hyderabad, Andhra Pradesh, 500032

Website: zovi.com

Hi all, unfortunately i have bought few cloth from zovi and all those cloths had delivered with wrong size and wrong material, zovi customer service is really very disappointed, since last 6 days i have been trying zovi customer care number but that number is not working, below are the numbers i had tried till today
1.[protected]
2.[protected]
Even i had sent a mail to [protected]@zovi.com, i received a ticket number ticket id - 659546 from zovi as well, but other then that nothing happen. I have spend more then 4000 rs on zovi and seems zovi is a cheater online shopping, do not know what to do next?? How to file complaints against zovi in consumer court i am looking for every possible way so that i can get my money back and make sure this site get enough lesson so they can not make fool customers

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Address: 122001

Website: zovi.com

Hi have ordered 2 shirts and would like to exchange one of them due to size issue. Order ID:ZE29AT. I have initiated the online request from the online portal and received an automated email regarding the same. However the item is being shown as exchange and given the reverse pickup details from their courier partner 'http://www.xpressbees.com/'.
Now the tracking link shows 'no information available', the contact no +[protected] is not contactable and request email being sent on [protected]@zovi.com doesn't send me any reply regarding the reverse pickup and further details for shipment of requested size of the item.

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Address: Lucknow, Uttar Pradesh

Website: www.Zovi.com

Respected madam/sir, I want to inform you that I had ordered a kurti of black colour and is medium size, but it is a bit small .Please exchange it by a larger size (XL).I can also exchange it by any other kurti of XL side.Please look into the matter as fast as possible.

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A

Ayush Negi

from Jammu, Jammu and Kashmir

May 19, 2016

Zovi — CANCEL ORDER ZV5SFR

I WANT TO CANCEL MY ORDER ZV5SFR BUT I HAVE TO TAKE SIZE 8 PLEASE HELP ME

U

umabhat

May 19, 2016

Zovi — Order Cancellation

I cancelled the order because my shiipping addrees was wrong, when the money will be refunded, i used both paytym wallet and net banking so does all money will be refunded to bank?

N

Nikhil khandual

from Bhubaneshwar, Odisha

May 20, 2016

Zovi — Exchange the size of order

Dear sir, I got my order 'ZJZWRN' three men round neck tees but the size is not comfortable for me. So, can I please get another size of same order of size s instead of m??????? Regards, Nikhil [protected]

R

Raja Khanna

from Kolkata, West Bengal

Jun 13, 2016

shoes r not well

Order no= ZKUQY202 Shoes r not well condition pour stech damej product pleas kindly replace the same product as sune as possible

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Address: Bangalore, Karnataka

I'm highly disappointed. I'd to return a top which I'd bought from Zovi(500/-) because of its really poor quality. And Zovi is not refunding the full amount i.e.500/- it's returning only 400/-??? This is so not fair. None of the other shopping website do this. I've lost trust in Zovi. I'm not gonna buy any product of from zovi now onwards.

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K

ktdiwakarreddy

from Hyderabad, Telangana

May 18, 2016

Zovi — Want to exchange my T-shirt

Today I got my order T-shirts in them two where not fitted to me so I want to exchange

R

Ranga Sai Devanga

from Vijayawada, Andhra Pradesh

May 19, 2016

Zovi — size change

I ORDERED 32 INCHES JEANS PANT...SO I HAVE TO CHANGE TO 34

M

Mona2307

from Delhi, Delhi

Jun 10, 2016

exchange due to size problem

I had ordered for Black And Brown Polka Dress With Cowls( Size: XS ) order number ZVTSX8 is delivered on 16 july . I need the dress to b replaced with a next size ie 'S'. Kindly guide me how to proceed.

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Address: Dhule, Maharashtra

my order id no is ZP4MJT i ordered some product i paid by my debit card and i don't like it so i returned it by indian post i returned it by unregistered parcel that's why there is no tracking no. Order Date APRIL 28, 2015 return date MAY 03, 2015 i contacted their customer care but they said give us postage id which i don't have and contacted to my postal service also they max. 10 days are enough for this package. i think they got parcel but not refunding my money at all.

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Jun 10, 2015

Updated by lokeishlunkad my email id [protected]@gmail.com
and contact no. +91 [protected]

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R

reny jayaprakas

from Vadodara, Gujarat

May 13, 2016

ZXGPFQ02 this is oder number..I haven't got uptil now..odered on December 8th..it is a prepaid oder.

N

Nikh Mj

from Pune, Maharashtra

Jun 13, 2016

replacement purchase

I am purchasing regular denim grey jeans amount 899 but I was a problem with product length because my jeans length is 41 and company gived me 38 so I want replace my purchase please

F

FaisaL SD

from Mumbai, Maharashtra

Jun 14, 2016

LOOSE AND BIG SIZE

i am byaying shirt from your website but its very big size thats why i want to retune my Money as soon as Possible

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Address: Ranchi, Jharkhand

Dear Concern, My self Raju and I am working in Reliance life insurance company limited and I have ordered one Shoes from Zovi.com and they send me defective product when I complain in customer care they returned that product and send me exchange product after using this again same problem happened and when I complain to customer care they are saying they are unable to exchange that product. I am totally dissatiation from this company. Please help me this issue. My POD number is Z56HQX_R1 and AWB number is [protected].

+3 photos

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K

krrajusingh

from Delhi, Delhi

May 8, 2015

my phone number is [protected].

N

Nirmal nik

from Kotamangalam, Kerala

May 19, 2016

Zovi — cannot return

i ordered two t-shirts from your zovi. now those t-shirts are not in perfect size. i am so disappointed with the t-shirts. i want to return the t-shirts. but i cant find a way to return the product from the zovi site.

A

Aravindh N.V

from Chennai, Tamil Nadu

May 20, 2016

Zovi — shirt size not fit

Shirts size not fit shirt parcel I sent your address. I send 7 working days but not stutes pl update stutes...

U

Uma'ir Lone

from Jammu, Jammu and Kashmir

Jun 13, 2016

EXCHANGE

i ordered two t shirts a week bt the size of the t shirt is too large can i just replace it with xl size pllzz help

N

Nijanthan Irulappan

from Noida, Uttar Pradesh

Jun 14, 2016

size replacement

I just want to replace my shirts which i received from zovi as 39 with another size that is 40.

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On 29-April-2015, I had ordered a shirt from icici account [protected]@gmail.com Form my icici account the amount of rs 699 was debited, but then its showing error and order is not placed yet.Please credit my account with the same amount .

Zovi customer support has been notified about the posted complaint.

Apr 29, 2015

Updated by alphonsashemin On 29-April-2015, I had ordered a shirt from zovi and Rs 699 was debited from my icici account and order is not placed yet.
Please credit my account with the same amount .

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V

vinodkumar bansode

from Pune, Maharashtra

May 27, 2016

exchange for size

order no- z7eejr Crimson Red Solid Henley T-shirt With Contrast Fabric Placket ( #[protected]) in large size, i want exchage with medium size plz exchage my contact no- [protected] vinodkumar bansode.

H

hmmmmmmmm

from Bhubaneshwar, Odisha

Jun 10, 2016

t shirt size is so large return it

sir i buy 3 tshirts is not in size return it

S

sri kant

from Vijayawada, Andhra Pradesh

Jun 13, 2016

exchange of shoe with different size

I have received the shipment today, but I want to exchange the same shoe with size 8 to 9. . . . Shipment details:ZRYCNN02

S

Selma Baptista E Fdes

from Puducherry, Puducherry

Jun 15, 2016

defective item

i bought a dress and it was defected with material torn off and also the size (M- Medium) doesn't fit me so i need to exchange it with smaller size (S-Small)

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Address: Ahmedabad, Gujarat

Respected Sir/Madam, I ordered a Zovi Yellow Cotton T-Shirt of size L by mistake, which is very big and uncomfortable to me. So please replace it and send me Zovi Yellow Cotton T-Shirt Size - M. Please send it as soon as possible. Thank you.

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Address: Kolkata, West Bengal

I have ordered a shirt from Zovi vide order number AWB#[protected]. When I received the product, I found the shirt is not fitting me. Moreover the material of the shirt is not good. I could not find the return button in the zovi site. Please take it back.

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Address: Khammam, Andhra Pradesh

I had bought 3 t-shirt whose size is to big for me (Had ordered xl-Size). Request to please exchange the same with the next size i.e., L-Size. My order number is[protected]. Request you to please do the needful as soon as possible. My phone number is - [protected]...

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Z

zovian

from Bengaluru, Karnataka

Apr 12, 2015

The subjected order is amazon order, Kindly contact amazon for any modification.

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Address: Kolkata, West Bengal

Order : ZHNJJK Invoice : ZHNJJK/1169617 Invoice Value :509/- Invoice Date : 01/04/2015 Men Formal Trousers 1 Shipping Address : SOVAN BHANDARI, 3/1 KAILASH GHOSH ROAD, BARISHA, SAKHARBAZAR, SITALAMANDIR, KOLKATA-700008 SHIP INVOICE : XPRESSBEES_COD CCU

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M

Manoj Sunny

from Lucknow, Uttar Pradesh

Jun 13, 2016

late delivery

rc puram medak dist beerumguda jaya lakshmi nagar phase 2 road no 13 h/no =15/r contact =[protected]

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Address: Bangalore, Karnataka

I had bought 1 t-shirt and 2 shirts whose size is not fitting (Had ordered S-Size). Request to please exchange the same with the next size i.e., L-Size. My order number is[protected]. Request you to please do the needful as soon as possible. My phone number is - [protected]

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R

raj dheeraj

from Hyderabad, Telangana

Jun 13, 2016

not yet got my t shirts

sir i have ordered 2 solid polos, but i did not get them yet ...it has been four days ...they say that the order will be delivered on 11 august ...so make it done please quickly...thank you

J

jsrpsm

from Mumbai, Maharashtra

Jun 14, 2016

to change perfect size for me

ORDER NO 1 :Z8BTZN01 ORDER NO 2 :Z8BTZN02 SIZE IS NOT MATCH FOR ME SO PL CHANGE IMMEDIATELY BEFORE DIWALI, SAY HOW TO SEND THAT TO YOU BACK AND HOW I GET IT SIZE (XXL TO CHANGE XL)

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Address: Gautam Buddh Nagar, Uttar Pradesh

Shoe pair Color is different, quality of product is not good. As I was showing fine in Zovi site. order number is ARVSQ. I don't know the return policy. I am not satisfied with product. I will not buy Zovi in Future if I didn't get the replacement or exchange.

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H

hit.gupta8

from Delhi, Delhi

Jun 13, 2016

PRODUCT REPLACEMENT

I HAVE PURCHASED 3 T-SHIRTS OF LARGE SIZE, ONE OF THOSE IS BEING FIT BUT OTHER TWO ARE BEING LOOSE SO I WANT TO REPLACE THOSE TWO WITH MEDIUM SIZE. ORDER NO.ZG76TQ01.

H

Hari Narayanan K

from Salem, Tamil Nadu

Jun 14, 2016

size replacement

i want to replace only one item from my order due to size uncomfortable. My order number is ZJ8M38 and invoice is ZJ8M38/635858

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Address: Panipat, Haryana

we have order shoe which price is Rs.499 and it was delivered on 18 march 2015 but it not fit as per my foot kindly return it. my address ;- SATISH KUMAR H NO-878 1ST FLOOR HUDA SECTOR 12 PANIPAT HARYANA PIN-132103 MOB-[protected]

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T

TheVaibhav10

from Mumbai, Maharashtra

Jun 15, 2016

Didn't get a gift.

Dear, I bought a Zovi sports Shoes, there was a offer that a gift that is a leather belt will be gifted with the sports shoes but i didN't get the gift. Reply fast.

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Address: Thiruvananthapuram, Kerala

Dear Sir I buy a sports shoe with zovi. It was delivered on february month in this year. But now that shoe become complained. Upper sole was fully damaged. Its very poor quality shoe. I request you to do something need full With regards Karthik G Krishnan

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S

shekher089

from Pune, Maharashtra

Jun 9, 2016

defective item

The shoe which I ordered was defective as I wear the shoe and found that one corner on the top of the right leg shoe. I will also send you the photo of the shoe. The order no.ZVX434. Please do the needful. I am not happy.

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Address: Solapur, Maharashtra

hello sir, my name is Bhanu. i have buy a zovi formal black color shoes and the threads and the inner joins are opening, so i ordered same rs brown color shoes so there is very big problem in my booking shoes in your courier boy, , so i kindly request you to replace my shoe with other one, , , , i shall be highly oblight to you...thank you..my contact Details:Bhanu:[protected]

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Address: Khordha, Odisha

I had ordered 4 casual shirts from zovi which didn't fit my size. I would like to exchange the same for a bigger size. Kindly let me know the procedure. Order numbers are : 1. ZZAAMB 2.Z8RJPV Regards, Ankeet Kumar Panda [protected]

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L

Loving Boy Nitesh Verma

Jun 13, 2016

same order your web side

hi please cancel my order me same product order your site and cancel order no. z6u9md

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Address: Balrampur, Uttar Pradesh

As i ordered LOAFER SHOES from zoci.com. on dated 3-2-2015. they shows that the product delivered on maximam dated[protected]. but the product is not delivered yet on this date. on track the article it updated only 7-2-15. order no ZWC8BS. contact no - [protected]

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N

narendrarkgit

from Noida, Uttar Pradesh

Feb 13, 2015

As i ordered LOAFER SHOES from zovi.com. on dated 3-2-2015. they shows that the product delivered on maximam dated[protected]. but the product is not delivered yet on this date. on track the article it updated only 7-2-15. order no ZWC8BS. contact no - [protected]

N

narendrarkgit

from Noida, Uttar Pradesh

Feb 13, 2015

As i ordered LOAFER SHOES from zovi.com. on dated 3-2-2015.
they shows that the product delivered on maximam dated[protected].
but the product is not delivered yet on this date.
on track the article it updated only 7-2-15.
order no ZWC8BS.
contact no - [protected]

V

Varun Nayakar

from Salem, Tamil Nadu

Jun 10, 2016

T-shirt size exchange

As we ordered some 2numbers of t-shirts (ZNMTAW) & we received the goods, but the thing is one t-shirt is not matching the size so i want to exchange the goods kindly help me to do the same.

P

pinkupagal

from Kolkata, West Bengal

Jun 13, 2016

parcel not rcvd

ye mera parcel 2 tarik ko ana tha bt aj 4 ho gyi hai abhi tak nah aaya plz kch kroo

S

somnath killiketar

from Gurgaon, Haryana

Jun 14, 2016

change in size

Once again i am requesting i want to change the size of my jeans . i want to change the size 36 - 34 to 36 - 32. Please kindly change the same. ORDER # ZZKBJS

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