Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 32%
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COMPLAINTS Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon District
India - 122002

Customer Care Phone Numbers and Contacts

+91 11 6637 2424
(Customer Care)
+91 124 6637 2424
(Customer Care)
+91 12 4495 1830
(Corp. Office)

Additional info

Contact Details


Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm related photos (330) Complaints & Reviews

Sort by: — refund not recieved

 kamalp1029 on Jul 16, 2017
I have not recieved my refund for order no. 33483968 since a long time.
I have order 3 t-shirts
I have tried to contact them from a long time but did not get any response from them. They have also not given me coupon reimburishment charges for this as a coupon
I have called them upto 15-220 times they take the call but never replied.
Please resolve this as soon as possible.
Complaint comments  Read comments Complaint category Online Shopping — 4 product order for on

 Uday Bhatose on Jul 15, 2017
Respected, sir,
I was order 1 party wear shirt, 1 watch, 2 paire shoes 8 no. And 10 no.
Because my dad have coupon worth rs. 4000
So i orderd rs. Of 3850 on 14/7/2017
And next day i receive call from i that person
Says you have to pay money on delivery
So please check my coupon no r3c5j6y3
If valid then plese send me my order if not valid
Then send me mail on
Thanking you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — Yepme-paid amount refund - req [Resolved]

 Kiru Tharalla on Jul 15, 2017
Dear sir,
We've paid amount through my hdfc netbanking service for ordered couple of watches on yepme site. Order no 33762814. Order dt:18/06/2017.
Which would've come after 6 days but as of now not received any product. And today the order is showing as in "rejected" status as attached screenshot. Hence, refund my money as earlier as possible.

Complaint comments  Read comments [1]Complaint category Online Shopping — order got cancelled but till date no refund

 manasmeher on Jul 15, 2017
I have placed order but the order got cancelled but till now no refund.
Order id - 33751365.
I have placed the order on 12 june 2017 and paid through mobikwik wallet.
Even the customer care is not receiving the calls. I have made calls many times but no answer yet.
When i contacted the mobikwik they said that it tajkes 7 days to resolve the issue but till now its pending even after 15 days.
Transaction id of mobibwik is paid to yepme
Transaction id: jmbk5426877466
I have paid amount of rs 458...
Complaint comments  Read comments Complaint category Online Shopping — Shoes not delivered

 Pawan Saroj on Jul 14, 2017
My order no is 33776122. After 15 days still not received my shoe. Status while tracking the order is still showing ready for dispatch. I tried to call the customer care but every time they keep me waiting for more than 10 min. I am unable to place cancel order on the site as login is also not doing with my i'd and password. I tried to complain on company web but msg displayed that due to technical issue unable to log the complain. The no. Given for the assistance does not exists
I want to cancel the order and refund the amount....
Complaint comments  Read comments [1]Complaint category Online Shopping — Not received my product yet

 Abbu5352 on Jul 14, 2017
I hve ordered on 6th july 2017 from Expected delivery date vas 12th july... But till now i have not recieved my product nor any information regarding this... They have crossed their delivery date and the items are not yet dispatched. No update regarding delivery.
Customer care does not receive calls.

I lodged a complaint at their website, for the previous orders.

Complaint id : 3022384 (For order id:33784728)

No response or updates, wrt the complaints lodged.

No way to contact them, speak to them, get update regarding...
Complaint comments  Read comments Complaint category Online Shopping — order no 33777529

 Manas R on Jul 14, 2017
I had ordered shoes bearing order no 33777529.
The expected delivery date was 07.07.2017. But till now i had not recived the order and also no emails/ sms regarding the shipment status.
From the portal its showing that the product is couriered through Delhivery Services and certain refertence number shown. But that number is also untrackable.

Its really sad. I had ordered from Yepme earlier too but not faced this issue.

Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — order rejected without any reason and no refund no customer calls working

 Karthik Gandhi on Jul 14, 2017
Order #33782685. Placed on 3rd June and transaction also debited for Rs. 937. The order was promised ot be delivered in 5-7 business days and its 14th July now and now I check the status to show Order Rejected. Tried customer care number for 3 days - not working. Their website (login with facebook) not working. Email complaints (3023375, 3022255, 3021414) logged and till date no follow up update or call.

This is ridiculous. I think this website is turning into bogus and cheating people. I want my money back....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — Product not shipped but they charged from my bank account

 Pradeep_K on Jul 14, 2017
I ordered yepme formal shoes - black on july 4th 2017, i got message that i will receive the product within 5-7 days but, still now i didn’t get my product or any status update from yepme. How long it will takes to process the product? Better refund my money. This is the my first online purchase from yepme and i feel it’s very worst to buy from your site. I need my product or refund. Kindly try to respond to customer call or email. No response from customer care.

My order id : 33783358
My complaint number : 3020717
My contact number : 9487611749...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — Yet to receive my product

 Go Green on Jul 13, 2017
I have placed an order for 2 shoes on june 30 2017 and i paid 898 online. 33779599 is the order id. I still didn't get my product nor recieved any tracking details. The tracking details they have given is showing invalid in
I have ordered products from yepme last year and it was very good and reached on time. If u r not getting this thing resolved, i will have to take this to cunsumer court coz lots of complaints about yepme is coming nowadays.
I need a proper reply from yepme here. If u r saying like the product had very huge demand and out of stock, then u shud have...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Complaint regarding order no 33779570, 33429488 & 33429487

 nidhi bajpai on Jul 13, 2017
I neha bajpai complainting about yepme services are pathetic online services are very bad product are not prepared as per standard. I placed order via order no 33429488 & 33429487 in the month of march 2017 of rs 1037/- in this i have paid rs 898/- through coupon and rest rs 139/- through net banking, after that in the month of apr 2017 had return the product due to quality issue. I have received refund in the form of coupon in the month of june 2017 of value of rs 898/- after giving several calls on customer care but not received rs 139/-till the month of july 2017 approx 4 month has been passed...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Payment not recd

 pravsur on Jul 13, 2017
My order no: 33673711 dated 19th may 2017 for 418

The product was returned with in 2-3 days
Picked up from my place

Its more than a month after their process iam still waiting for my refund

Called them 7 times in the month of every time one answer we will and get back to you or it will be done soon

And if i argue they disconnect the phone...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — The 'i don't care' attitude of yepme management

 SoniaT on Jul 13, 2017
I am ashamed to admit that i can be easily conned which has been proven by management time and again. They are least botheres about the business ethics and focus only on extracting money out of innocent customers like me.
In continuation to my complaint on 27.04.2017, 10.05.2017 and 25.06.2017 on this forum, i had requested the replacement of shoes for size 10. After much persuasion, complaints, the shoes were # up from my place on 17.05.2017. But i am yet to receive the replacement. This is not in accordance with good ethics of conducting business. I demand immediate replacement...
Complaint comments  Read comments Complaint category Online Shopping — Orders placed but did not get any order and shipping details even after 20 days of order placed.

 Yashwanth Puuvvada on Jul 12, 2017
Sir i was booked two products in yepme site in my mobile. I booked those products in last month 22-jun-2017. But still i did not get any confirmation messages about shipping or dispatched or order status information. I am daily calling yepme customer care center but they don't lift my call even i am waiting for a 30-40 minutes in line.
Please help me...
My booking order numbers are 33774930, 33770032 and i already paid for this products through paytm.
And the registered mobile number is 8801402503.
Sir could you please help me to solve my problem as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — Product not yet shipped

 Mathan Sarath on Jul 12, 2017
Hello, my order id is 33786171. My current status about my order is allocation failed fd-x. I need my order within friday (14/07/2017) as per your commit. Now a days coming to buy in is very risk. After amount deduction, no updates from your end. Customer care number is always unanswerable. Unable to contact via mail too. If you want to earn please work hard. Don't try to cheat anyone....
Complaint comments  Read comments [2]Complaint category Online Shopping — Order:33615588/33586066 failed to refund money

 ksgrdatta on Jul 11, 2017
This is something weird experience about customer service on any e-commerce website in india. I keep calling them, first, on 10-05-17 & on 07-06-17, a lady spoke to me arrogantly & said i need to wait for refund at least 21 days after quality check is done. Though, almost 19 days were passed so i thought, its okay to wait for couple of days. & for orders mentioned above, the return was done for cloths but they missed on returning the money. Now, on 05-07-17, shiva the representative spoke to me & told the refund was done & within 2-3 days it will be processed, i was telling him to get someone lead/manager/director/ceo...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — My order not delivered

 pradeep tripathy on Jul 11, 2017
On 24/6/2017 i ordered a denim jacket with order no 33772602 whose payment is already done online rs 498/- through debit card
The expected delivery date was 30 june but yet i havent recieved my order and now when im trying to track it down it's showing that my order is rejected but no refund for the same has been made.

I want my refund as early as possible...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — Not delivered the ordered item after 23 days

 Zach T on Jul 11, 2017
Yep me team,

After 23 days got over after ordering an item (Order id# 33765151) from yepme, there is no update!

If you don't have product to delivered, you have to refund the money which you had taken from customer instead of cheating them by false promise. Instead of sending useless apologize mail, refund the money at the earliest.

I have ordered the item on 19th monday of june'17. Still i haven't received the item although i got an sms stating that the item would be delivered with in 5-7 days....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — Order pending to dispatch

 Thota Surya Teja on Jul 11, 2017
I order a pair of shoes on ( And i paid by credit of money 420... Today date is 11-07-17 not received order... On date 26-6-2017 onward order status - ready to dispatch... Tracking number is not working in Please help me... To get the product or refund my money... I am calling to customer care number no respones and i spended 100 rs on customer care number......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — Refund not received

 Shahid A on Jul 11, 2017
My order (Order no 33759022) got cancelled as stock was not available with yepme. I made payment of rs 857/- thru net-banking. Yepme assured me about refund within 21 days maximum. But almost a month pass i have not received any refund. Kindly look into it and expedite.

Yepme: please don't reply in your typical cut paste format about 21 days refund timing because you have already crossed your maximum 21 days limit.

My mobile number: 8286039264
E mail id:
Complaint comments  Read comments Complaint category Online Shopping

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