Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 43%
Submit a Complaint
1981
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424  (Customer Care)
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+91 124 6637 2424  (Customer Care)
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+91 12 4495 1830  (Corp. Office)
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Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
43%
Complaints
1981
Pending
482
Resolved
730
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (484)

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Yepme.com Complaints & Reviews

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Yepme.com — refund not given

 mohak27 on Jan 6, 2018
@yepme.com, i have ordered the yepme jacket in the yepme website and returned the same after delivery due to bad quality of the product. The complaint id is 3055197. I have also submitted the awb number which is del[protected] with the complaint number.
When will i get refund of my money. I even tried calling yepme helpline but nobody picks the call up. I have done the payment through my debit card. Refund my money and send a notifications for refund in email id-mohaks54@gmail.com...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — about refund amount

 Prasanth Gadhamsetti on Jan 4, 2018
Hello sir, i ordered shoes in yepme.com on 14th july 2017. The order got cancelled by yepme after 5 days and saying that they will refund the amount. I contacted them through email several times. They are saying that they will refund the amount soon. It is like 6 months and i didnt get the amount yet. I contacted them last month and still they are saying they will refund the amount.

Orderid:33784630...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — men jackets

 Ginny Mahindru on Jan 4, 2018
I have ordered jackets for ruppes 1497 and the ammount is deducted from my account but they that your order can't completed so please kindly help me out put this
If it possible send me the products or give my money back. If my money not given back to o me then i report for it so my id is ginnymahindru22@gmail.com i order with this id so please help me out...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — non delivery of the product

 geethanjali86 on Jan 3, 2018
I am feeling very bad about your customer care and support. I have made payment of rs.1772 for the order no: 34002141 on 16.12.2017. But till date i have not received any of the order. And the status of the order shows that it is been depactched. But till i have not received my parcel. If the order cannot be delivered atleast refund my money back to me....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — order cancelled — refund not initiated — unresponsive customer care

 Shankar.addugula on Jan 3, 2018
I have placed a order of two watches with the order id: 33783632 on july 5th 2017. But the order was cancelled by the merchant. Till dare[protected] i did not get the refund for the same. Also tried to call customer care several times. The customer care is unreponsive. I called several times, and being on call for > 50 mins, still none of the executive could answer my call. I need the refund status of the above order id....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — order neither received nor refund

 shahidcalicut on Jan 3, 2018
Order # 33955951 dt 07/11/17 for men's brown sandals. Called[protected] on24/11/17 and received a ref # 3052306. Again complained at their site on 27/11/17 complaint # 3052729 stating the non delivery of my order. Subsequently several visit on their site but was told to wait patiently for next four days. Now that when i type my order number, the system shows that the time period for return of product is exceeded!. (Pls note that this is not a complaint of return, but non-delivery) also checked my bank a/c for whether they returned the money. But not yet....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — already pay and and product not received

 guptavishal756 on Jan 3, 2018
Sir maine yepme par ek shoes order kiya tha jiske liye maine apne debit card se payment kar diya lekin yepme walo ne use cancle kar diya or mera paisa bhi refund nahi kiye.
Or fir maine uske customer care number par bahut bar bat kkarne ki kosis kiya lekin unlogo ne call pic v nahi kiya.
Sir apse request hai ki mera paisa refund kara dijiye.
Order id: 33965113
Mo. No. -[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — money deducted from account wallet but order was failed

 KunwarSamar on Jan 2, 2018
Fraud company... Why you ppl are doing this.. Action need to be taken...!!!
Money got deducted from account, order was failed.

Customer care not reachable, mail not responding

Complain no :- complain no 3056992

Mail communication is bouncing stating mail box is full!!! Please find the mail communication for both ceo and customer care.

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Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — refund issue

 lakraanuradha on Jan 2, 2018
I placed my order on 15 june 2017 and made advance payment of inr 777.00 with my credit card. Order no is 33758123.

When i called customer service for my product shipment status after a week, they replied that it was cancelled and refund will be done in 15 days.

It is more than 6 months since i placed my order but still waiting for my refund. I sent so many mails on refund@yepme.com. Customer service is not responsing....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — regarding order issue

 Priya Darshan Keshava on Jan 2, 2018
Hello,
It is to say that i have placed order on dt. 06.12.17 for yepme dominick overdyed tucker jacket -
Grey, size-l. The payment was made for rs.738/- through mobikwik. The details are as below -

Transaction id: lmbk[protected] through mobikwik
Date: 06 dec 2017, 07:29 am ist
Product amount: rs.738/-
It is also to mention that i am not getting any trace of the order placed on your site. It is really a
Very serious issue with the shopping site like yepme.

Please look into the matter, and resolve it soon.
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — neither product nor refund received after online payment

 Sunder Gopal Singh on Jan 1, 2018
My yepme order number 33984018 dated 1 dec 2017 of amount less than rs 1000/-, for which i payed online, was never delivered me. Now it is not even visible in my yepme orders. There is no message that what happened to my order.
I tried calling yepme customer care and sent emails but did not receive any reply. If they are not ready to deliver product they should refund the money....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — my shoes

 Jaat Reloaders on Jan 1, 2018
I have bought two pairs of shoes and the size of that shoes are very small so i want to return the shoes and get another of larger size and the quality of that shoes is also very poor and box in which it came has been destroyed completely. So i request you to see my problem and fix it as soon as possible. And along with them i have bought a track and t-shirt that is also small but any how i am using that. So if you don't solve my problem i have to take strict action....
Complaint comments  Read comments [1]Complaint category Products & Services

Yepme.com — regarding product or money

 Tarunsidhu on Dec 31, 2017
I want to but shoes from yepme and i selected the shoes which i want to buy. I pay the money through net banking but they cannot accept my order because they would not receive the order... Than i try to contact with customer care but they wouldnot response the call. I want to your help regarding my refund.. Please help us from this type of cheaper website because they are playing with public as they as # people...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — money deducted from paytm wallet but order was failed

 Abraryusufshaikh on Dec 30, 2017
Money deducted from paytm wallet but order was failed.
Paytm customer care said that yepme has verified the payment. So amount cannot be refunded back to paytm. Yepme as to return the amount back . Its been close to 20 days now. Customer care of yepme goes into waiting tone for more than 30 mins multiple times
No one answers the call.
Order as per paytm LPT[protected]...
Complaint comments  Read comments [2]Complaint category Online Shopping

Yepme.com — payment declined in yepme but amount deducted from mobikwik wallet

 Sunil NCN on Jan 2, 2018
While i was placing an order in yepme on 24th december, payment was declined and the amount deducted from the mobikwik wallet. May i now when amount will be refunded. I raised the complaint in mobikwik and they are saying payment status of merchant transaction is successful. And
Transaction id in mobikwik is lmbk[protected]. I also raised complaint in yepme portal with no 3057085...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — voucher invalid [Resolved]

 D Customer on Dec 29, 2017
I received a voucher worth rs.4000, from gyftr.com. It was applied during check-out and then there was error on payment page. The website prompted me to return to my shopping cart. The voucher was not applied this time and when i entered it again, it said invalid. The checkout and order was not placed. Complained over 24hrs ago, no response. Complaint number 3056704. Customer care not responding. Looks like 4000rs was wasted....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — not received my cancel order refund

 Tahertuta Tuta on Dec 29, 2017
Sir mene 3/11/17 n 4/11/17 ko combo order kiya that muje jab ye order received nahi hua to mene cstmr care me ph kiya to muje bataya gaya k aapka order cancelled ho gaya he 12/11/17 ko aapka refund 25 working days me as jayega sir abhi tak mera refund mere ac me nahi aaya he plz aap chk karie mera refund muje return kare mera mobile number [protected] he me rajasthan as sagwara we order kiya that order add al anwar aluminium opp krisha hotel...
Complaint comments  Read comments [1]Complaint category Banks

Yepme.com — 33999177

 umar014 on Dec 28, 2017
Please find the attached files such a bad service from customer i am trying from last 30 min you people can see screen shot on 11th December i ordered a jacket from your website and i got confirmation sms also that my order 33999177 will be reaching to me within 5-6 working days since i was busy with my own working i could not check properly the current status before 2 days i am calling yepmee customer care number it is not connecting at all, i approach you people on facebook but did not get any proper response i am requesting a call back from your people but did not receive any call you people...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — order rejected and money not refunded

 satya.prince100@gmail.com on Dec 28, 2017
My order id is 34011959. I made the booking by payment too and i received a message from them that i will be called within 48 hrs and then my order will be verified.

Even after a long time they didn't called me and my order was rejected without any intimation. They are not even responding to calls/mails.

I didn't received my refund yet even after they rejected....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — order not received

 Pree Mukati on Dec 28, 2017
Hi,
I have orderer product from yepme, unfortunately the order no got deleted from phone. Products are orderer from phone no [protected], did receive message.
Last time i saw ordered was pending for verification, its been pending since 18 dec 2017, no update yet, amount is deducted that day itself,
Nobody pics us cx care no - [protected]
Been trying from 18dec 2017..
Raised 3 complaints already no single call from yupme - complain#3056336 and 3056340...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

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