Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 21%
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1188
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
82
43
+91 124 6637 2424
(Customer Care)
41
30
+91 12 4495 1830
(Corp. Office)
30
23

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
21%
Complaints
1188
Pending
607
Resolved
131
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (270)

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Yepme.com Customer Care related pictures (270)

Yepme.com Complaints & Reviews

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Yepme.com — I didnt get refund yet of this ORDER ID: 31883541 (RS. 769.0) - AUG13, 2016 Order Status: Returned

 Sàńĵǿÿ Đüttå on Dec 20, 2016
I ORDER ID: 31883541
(RS. 769.0) - AUGUST 13, 2016 but they didn't delivered the product as at that some issue with their courier partner that's why product return automatically. But my refund rs.769 still not received .I paid that money through SBI debit card.today I update my passbook, check carefully no money was recieved from yep me.whenever I called their customer care they gave me fake promised that my money will credit soon to my bank but now patience is over they still not refund my money....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — I have not received my refund.

 samrat145 on Dec 19, 2016
Yepme cheated me they are not refunding my 5000 rupees and it has been 2 nd half month since I returned the product, I called them so many times they always says wait for 5 days, after 5days I call them they again says wait for 5 days or 72 hour, I trusted them and waited for 2 and half months, but I have not received my money. I think it's time to file a complaint against your company. My registered mobile number is 8103960167

And my order number is 32486092...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Not refunded my rupee

 singhanshul0101 on Dec 19, 2016
I order a jacket (1073 rupee) from yepme.com on 27 October 2016 9:37 pm, it order I'd = 32718931 and I pay through paytm app. My money deducted from my account...After that my order is cancelled on 28 October 2016.. And today (19 DEC 2016) also I didn't get refund ...
.
.
When I call them regarding my refund they say plz wait for 2 day ...I call them approx 8 to 9 time ...they say same every time ......
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Not refunding since 3 months of returning the product

 debasmita ram on Dec 17, 2016
Sir / madam,
I had ordered a pair of womens sandals bearing order id 32492996. Firstly i had ordered size 6 but you guys have delivered sandals of size 9. And it has already been 90days since i have been requesting for the refund of my order and everytime a same reply it would be refund to u within 2/3days. This makes two things clear in my mind, either you people have no interest in paying me back or there has been some serious financial trouble in your firm that you are unable to pay such a small amount. I hereby request you to kindly revert me back asap with a concrete date by which i...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Non Receipt of refund after complaint being raised for four months

 rupzzz on Dec 14, 2016
Very poor experience of shopping with yepme.com.
I have ordered Yepme casual shoes(grey & black, & Blue 2 pairs) from yepme.com on September, 05, 2016 for Rs.500.00.When received there was an issue with the size, so I returned the same after raising complaint with complaint no .2050203 via courier (details in attached file).
It was being said that the amount paid will be refunded within 10-21 days from the date of complaint raised but the same has not been received till today i.e.14.12.2016.Also, if calls are made at yepme.com then they always say amount will be refunded within 2...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — No refund even after so many complaimts

 Shiva Ysr on Dec 11, 2016
Hi,
i have placed 4 separate orders at YEPME on Nov 9th 2016, all those orders have been cancelled for unknown reason but refund has not been processed yet. I have called their cc for almost 7 times and every time i received the same reply as "Payment will be processed within a day" but haven't received till date.
Here are my order IDs
1, 32798864
2, 32798198
3, 32797658
4, 32796319
Kindly process the payment as early as possible.
Thank you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme — Shoe

 Sauravkumarsk on Dec 11, 2016
I order a shoe on yepme and paid the amount via net banking on 10-12-2016 the amount is Debited from my account but order not placed and i got message saying
Dear Customer, Your online payment for order 32955321 could not be completed. I waited for the to be credited in my account but that isn't happend the i called yepme costumer care but they did'nt respond the call
Pleas find me a solution
Bank - state bank of india
Account num - 20347495171...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not received 32745540 [Resolved]

 nischitha on Dec 9, 2016
My order number 32745540 they cancelled my order due to out of stock that after raining delay in deliver compliant till that it was showing order will be deliver soon.

I ordered on 1st November it should be delivered on November 07, 2016 .13th November rejected my order . if it is out of stock they need to inform me when i order for that 13 days required ?.

It's been more than a month and still i did not get my refund from them.
yepme's customer care number nobody is answering the call.
worst service you people are giving and making people fool....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Orders cancelled but refund not processed

 Shiva Ysr on Dec 8, 2016
Hi,
i have placed 4 separate orders at YEPME on Nov 9th 2016, all those orders have been cancelled for unknown reason but refund has not been processed yet. I have called their cc for almost 7 times and every time i received the same reply as "Payment will be processed within a day" but haven't received till date.
Here are my order IDs
1, 32798864
2, 32798198
3, 32797658
4, 32796319
Kindly process the payment as early as possible.
Thank you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Not received refund yet for order no 32816798

 juhi1502 on Dec 4, 2016
Not able to track the return status of my order. the last update i got was on 26th Nov that my product has been received back to you. But after contacting so many times to customer care I am not able to getting my refund back.

Even after waiting in the call for 30 - 45 min no body is receiving my call.

Let me know if you have different process to request for refund or you are not able to understand my language....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not received [Resolved]

 kunal dhariwal on Dec 3, 2016
It's been more than a month and still i did not get my refund from them.
My order id is 32641845 and amount is rs.250.
I've been contacting them since 1 month and still they're like it's being processed but i didn't get any refund yet.
They sent two shoes for the same leg.
This is how they make customers fool.
I've sent the item back more than a month ago.

Please see to it that i get my refund soon or else I'll have to file a court case against them for forgery....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Yepme is a big blunder [Resolved]

 9953956579 on Dec 2, 2016
My order no is 32799909 and 32805343. They r the big blunder. From the 25 days refund is not intiated. They think advertise through bollywood stars will make goodwill of this blunder company. Its my request don't shop on yepme because ultimately u will also suffer like this. They r saying there is a technical problem in refunding the amount. Take it in the coupon form. They also want to want. Customer money....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Refund 2 months waiting [Resolved]

 princesslab on Dec 2, 2016
Order # 32736922 october 29, amount 1 910
order # 32517702 october 08, amount 1, 384
they cancelled my order due to received an overwhelming response and no more stock
twice cancelled and until now no sign of my refund
now is december
is yepme doing all the time like this if u have refund issue?
i'm ordering amazon flipkart ebay even myntra but only yepme i have issues on refund
as you can see i'm ordering bulky not 1 or 2 item only because i like the product but if its like this ur service whats the use of having good product if u cant give the...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Order id: 32733057 (rs. 693.0) - october 29, 2016 order status: returned mode of payment:credit [Resolved]

 Paramesh M Kammar on Dec 2, 2016
1) yepme men's analog watch - silver
Qty: 1
2) yepme men's sandals - beige
Shoe size-7 | qty: 1
3) yepme men's sandals - brown
Shoe size-7 | qty: 1

This order i will book on 29/10/2016 but order is no reaching to me from corrier problem ok. after order return go on to yepme.com on 09/11/2016 after i am still today 02/12/2016 not receive my refund so take a action

Regds
Paramesh m k
9008208816...
Complaint comments  Read comments Complaint category Business & Finances

Yepme.com — Not received refund yet for order no 32738015 [Resolved]

 sunilsmenon83 on Dec 1, 2016
I had placed an order in 29 October on Yepme order no 32738015. However I had subsequently cancelled the order but amount had been deducted from my partner wallet. I had been following up for the refund from Yepme on several occasions and each time they just say there is a issue in refunding and it will be resolved soom. There normal policy to refund is 14 to 21 days which is itself pretty late. However, in my case it's been over a month and I have not received refund. Other problem is it's too difficult to contact them and it takes hours on phone to get connected which means there are only 1person...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Refund of rs 581.00 not received [Resolved]

 manojkumar94 on Nov 30, 2016
Dear Sir,
I placed an order for 4 Men's T Shirts on 26 August, 2016. I paid the order value of Rs581 using my Paytm wallet. After two days Yepme rejected my order stating that my payment was not successful. But my Paytm wallet was debited with Rs581. I called Yepme on their landline numbers (at a high call rate of ₹2/ Min) but they says you will get your refund on Monday, next week, within this week, by Thursday but all in vain as I have not got my refund of Rs581 so far. They have extorted my money. The details are as follows:
Order No- 32028752
Order Amount- ₹581.00
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Order #32874975 : Sent a pre-used defective product [Resolved]

 Vijayalakshmi Anandan on Nov 30, 2016
Hi,

This is with reference to above mentioned order number. You have sent a defective and pre-used product. It's very obvious as it doesn't have a price tag, smells of some heavy perfume. Has lint on the inner pockets and one of them even has a hole. Is this how you rip off customers purchasing products on your website? Requesting you in a very polite way to pick up the product and initiate the refund....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund of order [Resolved]

 jigisha 7777 on Nov 30, 2016
Please contact me you have not called or answerd. On my compliant please refunf my money i place order on 6thsep today is 30 nove 2016. you are holding my money

placed an order on 6th September. My order got split 3 times with different sub order id.

Some item was missing and some item i have returned to yepme. Till date i have not received refund of all. I called 6 to 7 time. Each time it cost 100 minimum. While on call aslo it get discontinued. So far I spent 1000 rupess to call them. Which is stupid against to refund of 1350 rupess aprox. I have maill around 100...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — I didn't receive my refund.... [Resolved]

 kohli580 on Nov 28, 2016
Approx 2 months are gone...after reached my product in there warehouse but I still didn't receive my both refund amount yet I call yepme customers care many time. every time they told me that some issue accure in our payment gateway so you will receive your both refund within 2 days but I didn't get anything now... I am so hipper or frustrated so much I need my refund...
My both order I'd is- 32225798 & 32220396... Plz help me...
My email ID is- hardeepsingh580@gmail.com...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Cancelled Order by them and not refund too [Resolved]

 Prakash Bhatiya on Nov 28, 2016
I am Prakash Bhatiya
Mobile: 09998562440
my Order No. 32518557
I have ordered some Product on yepme.com on October 08, 2016. Rs. 437 debited from my bank account. i got an Email from them that they are unable to process my order due to unavailability of stock.
Still they Did not get my Money.
i had called so many times as well as email.
Please find the attachment...
Complaint comments  Read comments Complaint category Online Shopping

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