Yepme.com Customer Care
VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.
Customer satisfaction rating: 25%
Submit a Complaint
1236
COMPLAINTS

Yepme.com Customer Care

VAS Data Services Pvt. Ltd. / Growthways Trading Pvt. Ltd.

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Address
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 6637 2424
(Customer Care)
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+91 124 6637 2424
(Customer Care)
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50
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35
+91 12 4495 1830
(Corp. Office)
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39
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28

Additional info
F.A.Q.

Contact Details

Complaints

Track Order

VAS Data Services Corporate Office

312 F Centrum Plaza, Golf Course Road, Gurgaon, Haryana 122001
Tel: +91 12 4495 1830

Trade Enquiries & Bulk Orders
+91 82 8783 7799

View More Information...

Customer satisfaction rating
25%
Complaints
1236
Pending
653
Resolved
183
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Yepme.com related photos (281)

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Yepme.com Customer Care related pictures (281)

Yepme.com Complaints & Reviews

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Yepme.com — Return amount late by 4 months [Resolved]

 abhishek yadav152 on Mar 27, 2017
Order id: 32812071 (11/10/2016 6:00:00 pm) Mode of payment: cod | Item description price shipping charges total Yepme neil sports shoes - blue Shoe size-9 | qty: 1 Rs. 499 rs. 100.00 rs. 599.00 Complain id-2867520 On 17 november TILL YET NO REFUND HAS BEEN PROCESSED FROM THE COMPANY, PLZ HELP ME OUT AND I WANT MY CASH BACK.
their 14-21 days still not end from october onwards. pfa....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Yepme agnes maxi dress - pink [Resolved]

 anupampahuja on Mar 25, 2017
Order number: 33263465...

I placed my order around 6th of Feb, to surprise my wife with a dress. I trusted Yepme could do the job for me. They surprised me instead by stealing money from me. And I will always regret my decision. The dress was of cheap quality, so I had to return it, under company's 30 days refund policy. I spent money on courier and had to go to a distant courier office to return the dress. They wanted 14-21 days to process my request, but now I get is option to take their coupon, or forget my money!

How can a company run like this? Yepme is bunch of...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Non refund of amount [Resolved]

 shantanukamat on Mar 25, 2017
Dear sir

Please refund my amount at the earliest as per the trailing mail

Order number 33261907 and 33261524

But i haven’t received the refund till now.

Regards
Shantanu kamat
Davangere

---------- Forwarded message ----------
From: shantanu kamat
Date: 17 March 2017 at 08:53
Subject: Money not refunded yet since one month
To: refund@yepme.com
Cc: complaint@consumer-court.in

Dear Sir, Madam
I have returned the order number 33261907 and 33261524 on 5th...
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — Refund issu [Resolved]

 Saroj Karmakar on Mar 24, 2017
I have purchased two chronograph watch from yepme order no 33277672 . both were defective . so decided to return and registered for refund on feb 15 complain number 2937283. till the date i have not got any refund .I have contacted to customer care several times . every time they say it will take 24 hr or 7 days. actually what happened ? they are not sharing with me . may i hope to get refund my money?...
Complaint comments  Read comments [1]Complaint category Products & Services

Yepme.com — Two orders returned but they are not refunding the amount [Resolved]

 NamitaSantwani on Mar 21, 2017
I returned the orders 33132970 and 32984142(both were shoes) on 20th Jan and still did not get the refund for these orders.
I returned the orders well in time and unused with all tags intact.
The customer care says that we cannot process the refund due to unavoidable reasons. After a few more mails, they said that they have escalated the issue. Again a long silence.
It has been 2 months and they are not processing my refund even after various mails and follow-ups.
Please help me with this....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund Not posted

 Santhosh perfectionist on Mar 19, 2017
Order number-33280731 Raised a refund request for the above mentioned order on 17 Feb 2017. Till date the refund was posted also the Shipping charges was not credited back. I sent several mails and the replies I got you date is
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 33280731.

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback,...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Not refunding the money [Resolved]

 srilakshmijois on Mar 8, 2017
I had booked 4 kurtis in the month of december but cancelled it after the online payment. still now i have not received the refund.please take some action so that i will get my money back.mobile number-8892219819, order id-32999241, total amount-2997rupees, 1medium kurti and 3 large size kurti was ordered on december 20th 2016. transacted amount through online....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund [Resolved]

 mayanksora on Mar 8, 2017
I have ordered a product of Rs 1000 in November 2016 and I don't like the product. So I returned the product immediately. I have given by bank account details when asked by yepme.I sent almost 50 mails and called 24 times untill I didn't get my money.
Order ID--32898615
Please resolve my problem so that I should get my money.I am a poor man and for me 1100 is valuable....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund pending [Resolved]

 ER Ankish Dhiman on Mar 6, 2017
I have order 1 parcel(order id 33221602) from yepme for which i paid full amount upfront . but they failed to deliver the parcel to my door step because they have broken tieup with the courier partner . they even not notify me any thing about this when i enquire my parcel at that time only i came to know that its laying in there ware house . and when i applied for refund on 4 feb 17 they told me that it will be done with in 14 - 21 days . but still its pending . they have even blocked my registered number so that i am not able to call them . and even when i call then from another number . to talk...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Not got refund from yepme. [Resolved]

 Raja55 on Mar 2, 2017
Yepme order no. 33220344.
On, 26/01/2014 I have ordered a pair of shoes & paid RS. 658 trough online. After few days, yepme cancelled the order, without informing me & they said that, they will refund the amount of RS. 658 in my bank account. But till now I have not got the refund. I am asking for refund daily from yepme, but each & every time, they tell me to wait....
Complaint comments  Read comments Complaint category Other

Yepme — LADIES WATCH/I'm complaining about delay in delivery [Resolved]

 deepa21roja17 on Feb 26, 2017
I booked a watch on 19th january 2017 (order no . 33185960) in the website using credit card which was to be delivered on 25th january 2017 via Blue Dart (docket no.**75005032583**) but I had not received it till date . When enquired about it, I came to know that the product has been resent twice without our notice. I need my product as soon as possible....
Complaint comments  Read comments [2]Complaint category Jewelry & Watches

Yepme.com — Refund of money [Resolved]

 nak chepty on Feb 23, 2017
Dear sir, i have purchased a pair of shoes on the basis of cash on delivery system from yepme.Com on dated14/12/2016 order no was 32969986.But as the shoes were not fitted with my feet i have to return the pair of shoes after discussing with their customer care executive. Sir, i have returns the goods through the same courier as the ask me to do. They had acknowledge the fact they received the goods in perfect condition & therefore ask me to send my bank details which i had send imideately to their respective online address. But unfortunately after several emails & phone call i haven't received...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme — No refund yet from yepme [Resolved]

 jimon615 on Feb 21, 2017
I have made an order on 2 Jan 2016 and after few days the order got cancelled due to unavailability of stock and when I called they said they will refund the amount 280 within 14 days again I order another shoe for 280 and it too got cancelled by them.
Order no.33070647
Order no .33150836
Now they keeping my 560 rs with them
Every time I call they tell me it takes 7- 10 days .
Worst online company ever seen.
I called on 21 January they told I get on 28 Jan when I called on 28 January they said 100 percent refund will get on 4 February again after 4 when...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund not provided since 5 months even after continuous follow ups.... [Resolved]

 anwar0786 on Feb 18, 2017
Dear Sir,

Purchase Date: 19-Sep-2016.

I have purchased a jacket and sweatshirt from Yep on 19-Sep-2016. Order Id is 32268714. Immediately i returned it due to size issue. But since then i have not provided my refund even after continuous followups. Every time executives are giving lame excuses that refund procedure has some problem. Please help me to get my refund back.

Thanks and regards
Syed Anwar...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Refund order no. 33070404 [Resolved]

 Hushir on Feb 16, 2017
I had ordered a watch which was delivered broken. I asked for a refund from the online vendor. The product was quality checked and processed for refund on January 12 2017. Till now i have called them more than 7 times but they keep on extending refund dates! Today again i called them up and they told that they maybe will refund till 24th February 2017....
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — Complaint Regarding Refund [Resolved]

 bharathchandra3233 on Feb 12, 2017
Hi Team,

I bought two t shirts and one pair of shoes on 4th -Dec 2016 in www.Yepme.com. Order number is 32925016. I canceled the order immediately. www.Yepme.com promised to refund money in 18 to 25 days.

I called customer care lot many times but there is no response from the concerned team. Every time i call they are telling i will get money in 2 days, but i am not getting my money back. From 2 months they are not returning the money.

Please take necessary action....
Complaint comments  Read comments [1]Complaint category Online Shopping

Yepme.com — No Refund Done After 2 months of product return [Resolved]

 MVK_8055 on Feb 11, 2017
I bought a 3 items worth Rs. 798 on Dec. 2nd 2016. Due to mismatch in size, I returned all the products and applied for a refund. The refund was supposed to come in 7 working days.
Now It is almost 50 days since the incident and I have not got any mail from Yepme.com.

Order ID: 32917003
Total Amount: Rs. 798

I have tried calling their customer care number, and they DONT EVEN HAVE IT TOLLFREE. My phone charges for waiting on hold on an STD call has been more than Rs. 200. This is not fit to be National level company.
This is the worst company ever....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Yepme.com — Shoes - Refund [Resolved]

 Anuradha Nagarajaiah on Feb 9, 2017
Subject: Yepme Refund

I am yet to get the refund for these orders. Please refund the amount asap.

33127417
33133710
33188412

Their inbox is filled up and are not responding to my emails, their phone just keeps ringing and no one picks up. I have raised many complaints in their website but of no use. I need to get around 1k refund and its pending from a very long time.

Thanks,
Anuradha...
Complaint comments  Read comments [2]Complaint category Products & Services

Yepme.com — Not got movie voucher worth rs 400 [Resolved]

 mohit bhatera on Feb 8, 2017
I bought a jacket by yepme .it was showing that you will get 400rs movie voucher with this jacket.my order no. Is32817651 .but i didnt got voucher .only got this mail.

"We would like to inform you that your order no 32817651 placed on 11/12/2016 will now be dispatched in multiple shipments.
Please use the new order numbers as mentioned below for any future reference/tracking order status.
Out of 2 items in your original order
1 item will be shipped under new order number 32864740
1 item will be shipped under new order number 32864742" pls help me. I req...
Complaint comments  Read comments Complaint category Online Shopping

Yepme.com — About the product 33219363 which is not received [Resolved]

 Surbhi_Vyas on Feb 4, 2017
The product 33219363 is not received . and it is showing returned .
order date is - thu, jan 26, 2017
expected delivery - wed, feb 01, 2017
mobile no.9460923304
total amount - 180 rs
shipping details - surbhi vyas, Near ideal public school, azad mohalla, bhopalganj, bhilwara, rajasthan, 311001
the Delivery courier tracking number for this order is 15139742705...
Complaint comments  Read comments [2]Complaint category Online Shopping

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