Yepme.com — Disgusting service "fraud"

Address:700074
Website:yepme

This is the pathetic website I have come across.. Normally I always place my orders either from Myntra or Flipkart but trsuting any new website like yours is such a mistake.. If this is the way how you treat and misguide your customers I wonder if you will get any business in future!! Atleast not from my end and I will make sure none of my friends, family or my colleagues uses this site! Disgusting customer service and disgusting solution provided.. You people take money just like that. When your representatives don't possess any knowledge regarding the site then it useless for us to call them for our queries and would request not to call it a "Customer Care".. In the last couple of months I had spoken with many executives none of them could help me out, they place the call on hold and the wait never ends.. Nobody is least bothered.. Atlast spoke with an executive Ms Pratibha she seemed to listen to my query and confirmed that I will receive my complete refund along with the courier charges but now they say they wont!! In clear words I do not want any coupon code from you guys you should have mentioned before when I about to parcel back to your office address courier charges will not be provided in case more than Rs 150 or you people provide coupon codes instead. I spent Rs 260 to courier the parcel and you people are making fun and not ready to return my money.

* In one word this site WORTHLESS
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Yepme.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order in your complaint . We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com

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    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information