[Resolved]  Yepme.com — gyftr voucher-indusind bank

Address:	411028
Website:	Yepme

I had taken signature debit card from you in july 2017. Debit card no * as per your policy you had offered me gift voucher of rs 4000/-, in which i had opted for yepme option.

Please see message confirmation of getting a gyftr yepme gift code from indusind bank, which had a validity upto 18th july 2018.

When i used the gift code to purchase items from yepme site, i got confirmation from yepme of my order no 33818016, and an assurance that the items will be delivered to me in 7-10 days.

After around 10 days, when i did not receive the items, i logged on to yepme site again, and saw that my above mentioned order was cancelled, with no intitmation to me!

I tried lodging a complaint on the yepme site, but it refused to accept a complaint for an order which is cancelled.

I tried placing a new order, but it does not accept the same gift code, it says the code is invalid now.

I tried calling the customer care of yepme, but no one responds.

I checked reviews on the website of yepme, and found that yepme has done this earlier too for such tyoe of gift codes, and the review states that the customer care does not respond, and that they are sleeping!

I request you to compensate me with the 4000/- in any executable form.

Hoping to receive a positive respond from you, in view of long relation with the bank in past as well as in future.

Herewith please find the screen shot for your reference.
Get back to me regarding same on [protected]@gmail.com

Regards,
Madhu chadha