[Resolved]  Yepme.com — i am complaining about non refund of money for my order rejected by yepme

Address:Thrissur, Kerala, 680005

Dear sir,

I have ordered a shoe from yepme on 18.12.2017 with order id: 34004855 and made payment by net banking to ibibo from south indian bank for rupees 399.00.

However i received reply message on yepme that my order has been rejected and received the subsequent text message to my registered mobile number [protected], which is as follows.

"your order id 34004855 is refund has been initiated. Processing will take a week. For further queries, call us on[protected]."

However as of today the amount has not been credited in my account.

In this regard, i tried to contact you several times in your contact number provided in the site[protected], but unfortunately nobody attended else i wasted my time and phone call.

I also sent two emails to them in their email address [protected]@yepme.com, but that also has not received any response

Kindly do the needful to instruct them to credit mu amount rupees 399.00 in my account at the earliest.

For any further details, please contact me either by email or in my cell number

Thanking you in advance for your kind cooperation.

Best regards

Madhuraj mukundamenon
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Feb 8, 2018
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Yepme.com Customer Care's response
Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme
Jan 11, 2018
Updated by madhuraj.mukundamenon
I have not received any response from Yepme yet.. It's very ridiculous and rebellious attitude from their end.
Jan 16, 2018
Updated by madhuraj.mukundamenon
URGENT REMINDER - Still no response from Yepme...
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