[Resolved] Yepme.com — Nobody answers call for refund | |||||
I am calling on yepme's customer care number since last 2 hours and nobody is answering the call. I want to return my product and get the refund as it is too much of a low quality. How do i do that? There is no online option either to apply for refund. No customer representative ever answers the call. I need my money back. My order no. Is 32840658. Please do the needful the earliest possible. -anjali Was this information helpful? | |||||
Dec 23, 2016 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Nov 21, 2016 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number 32840658. We would like to inform you that we have forwarded your request for reverse pick up to the concerned team and the same will be done in 72 hours. Once we will receive your return product and quality check will be validated then we will process the refund in next 14 to 21 days. In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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Contact Details.
[protected]. [protected]@gmail.com
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 32425180.
We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.
In case of any further assistance or feedback, please feel free to write us at refund@yepme.com
Assuring you of our best services always!
Warm Regards,
Yepme Team
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 32425180.
We would like to inform you that your refund has been done from our end. It may take 5 to 7 working days to reflect into your account.
In case of any further assistance or feedback, please feel free to write us at refund@yepme.com
Assuring you of our best services always!
Warm Regards,
Yepme Team