Yepme.com — payment deducted but order not not verified

Address:

500012

My payment for an order dated 17th september 2017 for my registered number [protected] was successfully placed but i got a message stating that the order could not be verified and customer care executive will call within 48 hours to verify your order. But there is no call and the order is not showing in the order section also. Tried calling their worst customer service and even after 10 minutes of wait. Nobody responded and i have to disconnect the all. It looks like they are cheating customers and not bothered to respond also. There is no email id mentioned. No recent updates on facebook page or the twitter page. But then how come they are selling their products on shopclues and paytm. : (