[Resolved] Yepme.com — Refund not received since 2 months | |||
Dear sir, I ordered shoes from yepme.com. But received defective product. I returned it on 9th march 2017 to the given address by speed post. They received it and told me that they are processing for refund. They also told me to give the bank details i.e. also i submitted to them on 13th April. But still didn't received the refund. I have all the mail conversations. Order no. 33279982 Mob. No. [protected] Plz do some needful action. Thanks. Sumit. Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Apr 27, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number 33279982. We would like to inform you that we have already forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly. In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Team Yepme | |||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.
However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !
Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.
Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi