Yes Bank — 1 Note Retained

I went to deposit money in yes bank Lajpat nagar but the staff sitting on rhe cash counter told to deposit the money in the cdm . I deposited rupees 1 lakh out which inly 93500 was deposited and it gave me back only 12 notes of 500, but the cdm should give me 13 notes of 500 after that the machine was showing 1 note retained and there was no help from the branch staff and this a wrong way that if a customer is bringing such huge amount the cashier should take the money instead of telling them to deposit in the machine.

Please help me with the same.