Yes Bank — account closure not yet done> very urgent

Address:

Jaipur, Rajasthan, 302039

My a/c number : [protected]
I have requested to close my account in yes bank in aug2017. I had visited the branch and submitted the request with all required documents at vidhyadhar nagar, jaipur - 302039 branch.
As suggested by the customer executive (One lady) submitted all the required documents. I asked her to complete all formalities at the very same time as i have to go aboard next day
Next day i got a call from same branch stating that i have to submit another additional request before account closure.
Was not possible for me to revisit the branch and my flat is in span of 1 km from the branch, so i had asked to collect the another request from my home so that my account will close asap and they agreed but no help from yes bank even though they agreed to collect from my home.

Please try to understand the situation of your customers and help.

You should be as prompt as you pretend to be during account opening time!!!

Please train your staff in such a manner that they won't trouble the customers again and again.

Please get my application collected from my home as i want to close my account asap.

For any communication please contact me on below number which is my father in law's number and write to me on below email id.

Mr op gupta: (My father in law) -[protected]
Email id: ambika. [protected]@gmail.com

Hope you will help!!

Thanks
Ambika