Yes Bank — Against Collection Team

Hi Team, I am aware that I am incurring a charge / interest everyday post my due date against my credit card but when I called YES Bank both customer care (Akash) and collection team (Manpreeth), they told me to pay an amount by 4th March 2021. There is an agent from collection team who is not giving his name or ID threatening me that he would come to my house and wants me to pay immediately. Already it is updated in the bank's system that I have time till 4th March. Why are these agents calling me and threatening me? Please take action.

Name: Sunith Christopher
DOB:[protected]
Mobile Number:- [protected]
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