Yes Bank Complaints & Reviews

I booked twice the movie ticket from yes bank on 1st october 2017, the error got from yes bank webpage "duplicate request" but my money debited rs.380 twice. I phoned to customer care, they told before october 9th, your amount will get refund. Today, i call to customer care, they simply told on 3rd october 2017 the money credited to your merchant. Whats the logic here? Is this neft/imps transaction to send the money again? Its a booking transaction once it gets failed the money will credit to the owner account. But these peoples did it wrong and simply said we credit the amount to merchant. You ask to merchant.
I'm using yesbank for last 1 year. But this is the first time i get this worst issue.

Sir i have saving and demat account in your bank i wanted to open demat under bsda facility but my account open under corporate scheme because of this the amount of rs 1172.82 debited from my saving account for yes securities i want to change demat account current scheme to bsda scheme and get back amt charged in demat account in my saving account please tell me how to get it and its process

I want to get absa facility in my online demat account during bidding in ipo how to get this facility and its process
Please provide solution as soon as possible

Dear sir/mam,
My uan number is[protected] and member id is mh/47249/18595
My employer was yes bank had deducted pf from november 2012 to september 2017, today my account credited 56, 646 inr from epfo.
Same is very less amount which has been credited.
I have done conversation with my company but i didn't get any response (My emp code 3294001).
Kindly look into the matter and credit the correct amount of mine pf.

While opening of salary account i was notifies there is not minimum balance required. I have been getting messages for negative balance since last two years. I hope someone from their pathetic customer care team responds in this regards. Yes bank isnt following rbi's directive of not allowing negative balances. Its time yes bank stop's looting their customers with their over-hyped services.

My a/c number : [protected]
I have requested to close my account in yes bank in aug2017. I had visited the branch and submitted the request with all required documents at vidhyadhar nagar, jaipur - 302039 branch.
As suggested by the customer executive (One lady) submitted all the required documents. I asked her to complete all formalities at the very same time as i have to go aboard next day
Next day i got a call from same branch stating that i have to submit another additional request before account closure.
Was not possible for me to revisit the branch and my flat is in span of 1 km from the branch, so i had asked to collect the another request from my home so that my account will close asap and they agreed but no help from yes bank even though they agreed to collect from my home.

Please try to understand the situation of your customers and help.

You should be as prompt as you pretend to be during account opening time!!!

Please train your staff in such a manner that they won't trouble the customers again and again.

Please get my application collected from my home as i want to close my account asap.

For any communication please contact me on below number which is my father in law's number and write to me on below email id.

Mr op gupta: (My father in law) -[protected]
Email id: ambika. [protected]@gmail.com

Hope you will help!!

Thanks
Ambika

Today i got a call from [protected] person named atul ahuja, telling himself from cyber cell, ask me to help in recovering the amount of rs 8990 of fraud which has been done to me by quikrkart.com, he ask me to download bhim app and ask me to generate upi by adding my account on that. Than he insist me to make transaction on the upi ([protected]@ybl) of same amount of rs8990, once he told me to press pay button & i was not aware of how to use bhim app, i pressed the pay button with entering pin number.

My mapped account got debited twice at the same time & total amount of rs 17980 has been deducted from account. This all stops only due to limit over. Immediately i call my bank helpline & block my debit card, also lodge a fraud complaint with my bank immediately.

I am in huge pain, i have already frauded by quikrkart.com by amount of rs8990 earlier, attaching detailed mail.

Kindly help me or guide me how can i recover my money which i have earned by doing hard work.
I am working in a private organization & belongs to poor family.
Kindly confirm the details of this fraud upi owner.
Regards,
Anil kadel
[protected]

To whom it may concern.

I have an account in yes bank and i have transferred rs: 34500/- using imps on 25th sep 2017 at 02.45 to my own hsbc a/c.

The imps ref number[protected]/pa[protected] amount debited from a/c but not yet credited to hsbc account. I got message that it timed out and status shows in my net banking as transaction initiated. I have contacted the branch same day along with raising a complaint online with the reference number: cs[protected]. They said it would be credited back to my account within 3 days. 3 days over. Same status.

I’m so disappointed with this behaviour from the bank as one of my emi got declined in my hsbc account due to this. This might be a small amount for the bank but it’s a big amount for me and on such a short notice there is no way i can arrange these funds from somewhere else. I have been a customer with yes bank as i have my salary account and a two-wheeler loan for which i pay an emi of 7314 every month, i don’t deserve to go through all this stress, please look into this and sort it out along with a due compensation for all the stress i had to go through.

Note: if this is not sorted out immediately i’ll be writing to rbi soon.

My account information

Yes bank account number: [protected]

Beneficiary account information
Bank: hsbc

Beneficiary account no.[protected] ifsc code is hsbc0411002

Imps reference number:[protected]

Regards,
Shadab sayed

Sir, i have open my saving salary acctt.in the month of july.2017at rama park branch dwarka more new delhi, i have been lodge many complaint on help line, and concern branch but no any suitable reply up to till date. Con no, cs[protected], cs[protected], cs[protected], may requested pl resolve my comp. Other wise i open my salary acctts.in any bank,

I have been a yes bank customer since 2012 as a salry account meanwhile i had moved to usa for job and had to close all accounts before leaving india but as a option i had planned to keep one account that i am using currently. I am a head chef of very reputated and renowned brand. Last year in nov i had applied to change my address in gurgao branch, but that time i was not able to do the formalities from my end and yes there was few flaws for which i am gonna blame their employ, for me basic problem is managing time. I am forced to write this because by any how i quit that time because i have to travel most of the time.
Couple of month back my card got damaged now i had moved to noida so i went to noida branch near siddhi visual hospital. This time i did all the formalities as per given instructions supported with all the documents. Firstly i have not been updated anything for 15 days eventually i made call to customer care they told me about the address changed process have been done and after couple of days i recieved a letter from yes bank side. I was surprised to see the address is wrong.
Again i went to the bank spoke to the employee ekta singh recited her my grievance she replied in very casual manner like nothing happened... Boss i came to you for inconvenience cause to me just because of you (Yes bank) your people should know the value of customer and if not better value for the precious time. No courtesy no regret... Now i am getting instructed sir aap dabara ajaiye with all documents we will do it again. That's the answer you suppose to give your customer when he is suffering problem because o[censored]?
Then i spoke to senior manager mr. Rohit dawar with a thought that i will be getting some support instead that he have gave me starting suggestion about other branches near by and shown 0% interest in resolving my problem. I need proper response sir...
To ensure my busy schedule i m going to show you my last two month details of work that i am not able to take my weekly off also. Who is going to composate me and how?.

Namaste, this k metturamulu, on 24/9/2017, 3 times i tried to book bus ticket in apsrtc bus, non of the time i was succesful. 3 times amount was debited from account, each time 517 (Total 1557), immediatly i spoke with apsrtc customer care, they two times debited amount will be credited to my account within 7-14 working days, my concern 3rd time debited amount, plz look into the matter, thanks in advance

On 17/09/2017 i have done metro purchasing in yeswanthapur by using yes bank atm card.in first, i got transaction declined so again i done 2nd transaction and amount of 1680 is deducted but in my account both times amount is deducted i. E 1680+1680=3360.
I have gone to metro purchasing regarding for this but they are telling only one transaction they got amount. They gave letter for this transaction detail so i have attached this letter to your reference. I have complained through yes bank web site but no reply for that, please do the need full.

Thanks & rgrd
Santhosh n s
[protected]
Bangalore

My brother mr parag patel he has open nre account with yes bank and i am the nominee in account,

He has transfer money from nigeria but still not received in yes bank from last 1 month we are doing followup with bank excetive mr kamlesh from boisar branch.

From still not recd any response and facing misbehavior from yes bank staff.

Looking for positive support from yes bank higher responsible authority.

Yes bank boisar branch

Hi,

My name kamal malkani having account no ([protected]) in yes bank, today morning i. E 20 sep 2017, i went hdfc bank atm located at main chhatarpur road, chhatarpur, new delhi at 09:17:46 am, i tried to withdraw rs. 7500.00 but machine shows "your transaction is in process" for some time and after that shows "time out".
I repeat same but shows on screen same but balance has been not received from the atm. br...

I am tried to transfer rs21500 thru adhoc transfer facility on 14/09/2017. But sms received as transaction timed out and amount deducted from my account. Verified the beneficiary account amount not credited to his account also. So i gave mail to yes touch and raised issue in 18002000. Customer care team is asking 30days time to resolve/refund the issue.in other banks if any transaction related issues are solved in 5days maximum. But yes bank asking month time to study the problem. Now i am deadly suffering without money. Worst in worst customer service by yesbank.

My account number is [protected]
Branch name:sriperumbudur

My account had been debited with, rs. 16, 000 without my approval and when asked about it on customer care number they say it was autodebited. When they cannot safe guard my money in their account n anyone can come n take money from my account why do i need the account??? There is no safety of money in this bank. No response from customer care even after raising 6 complaints. They are least bothered about their customer. If you donot know how to run a bank please take my advice and close it but don't make fool the customers.

Open two account current /cc [protected]/[protected] respectively.in cc a/c i have been given limit of rs 25 lacs but after 6 months only 15 lacs has been release. After so many telly talk and visit at vivek vihar delhi branch no result. A/c no [protected] ceque no 18/04/[protected] dated 19may 17 no 195735 /36 07 june[protected]june 195747, 01 july 195759 21july 861561 cheques had been return due to mismatach of signature. After requst miss sumita malhotra assure me it will not happen again but on 08 sep 2017 cheque no 418620 rs 404000 return due to mismatch signature. Again on 14 sep 2017 cheque no 418622, 418624.418626 return with mismatch signature. Mr tarun sharma mr kapil bora had assure me good services from bank i was allready had an cc a/cin unitted bank of india vaishali gzb. With 15 lacs limit even though i change my bank for better services my cibil score and market credibility has been ruin by your bank. The shree cement ltd has stop taking cheque from 14 sep 17 and by buisness and credibility ruin by yes bank ltd i have no option to close a/c

My debit card has been deactivated without any specific request.
I opened account for a month and did couple withdrawal with the same card, suddenly in a week's time, the card is shown as not activated.

The customer support team did not even bother to look into online request raised on 1st sep (Request id 879024).

Over the phone also, no clue on what next to be done. Another request raised today with...

My salary account converted to saving account without notification. And now they have started charging penalty for not maintaining minimum balance.

As of now balance is inr (-ve) 7, 036.01. I went to nearby branch to deactivate my account. But, they didn't agree to deactivate. This makes worst now. I want to close this account asap.

As per rbi rules, bank are not allowed to charge for not maintaining minimum balance. But, yes bank not following this.

Please, help on this.

Dear sir/madam,
I had withdrawal 7, 000.00 since 06:52 pm on
11.06.2017, but cash not received at that time & amount 7, 000.00
Deducted, than i had complaint to customer care since 08:09 pm on
11.06.2017 & complaint mumber is "cs[protected]" but till now my bank
"yes bank" has not give me solution & not refund me, my amount
7, 000.00

So now yes bank had took big time, now bank took 2 months & 23 days till now.

But not give me solution & refund mine.

Please take some action against "yes bank" & provide me my refund
Amount 7, 000.00

Regards & thanks

Sunny panwar
Account holder
Xxxxxxxxxxx7519
Yes bank, sector 70
Sas nagar, punjab
Contact number
[protected] (Mohali, pb)
[protected] (Saharanpur, u. P)

Dear sir / madam,

I want loan agreement documents but in your bank side there is no response properly. I called a so many time to mr. Hiten. (M): [protected] but still he will not respond properly.

Cust name: chhatral environment management system p ltd.
Agreement no: aln[protected]
Type: hp loan
Monthly emi: 8715

Name: manali pradhan
(M): [protected]