Yes Bank — card not received

Address:	Mumbai City, Maharashtra, 40060
Website:	www.yesbank.in

I have requested for a address change debit card the person from yes bank rocheeel said first need to update the address then we can request for the debit card. Also it tooks more then a 1 month to send me the cheque now when they have sent me the cheque book they said the debit card was return due to no room number on the address so i have requested them to send the debit card to yes bank branch i will collect it from there now they say no i have to again go and submit the form in order to get the debit card which is know more than45 days also now disha from yes bank say it my mistake i would have given the room number where i think the rep from yrs bank should have this information if there was no room number so atleast on the first go i would have given the information. Also they have sent me check on the same address but now i am not sure i have sent them more then 30 emails and 30 call to clear this but now again i have to go and re do it which she said it will take 5-7 days more mean this was started in december now its end of the january and they say its a first class and business class person.

Still i dont have card and its really though for me

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