Yes Bank — Complain about credit card fee

Hi my name is manisha and I hold one yes bank fd based credit card. everything was normal but due to my some reason I have to close my FD as well as FD credit card. So I visited yes bank branch sector 16 faridabad and requested for closing my FD and credit card also. till the card closing date It did not completed one year so they told me you wont be chagred for annual fee but after card closed yes bank sending me annual fee statement and it impacting my cibil score.
if my card is closed wihtin before one year then why should i pay this fee.
so I call that yes bank executives again for this issue now they are saying that your card is closed now or not activ now so we cant help you. please call customer care and customer care is not respoding properly and saying to pay this fee.

please help me in this case.
manisha
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