Yes Bank — credit card complaint

Sapthagiri Giri

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600118

1) i have done some transactions in credit card, unfortunately i have missed out the due date to pay the credit card bill amount
But i have done the late payment please find the below transaction details.
On 4th nov 2018 deducted late payment fee rs. 700.
On 5th nov 2018 i have paid 20000,
On 12th nov 2018 again why you deducted finance charges (521.87+562.86), for what reason you will deducted finance charge.
If other banks they are not deducted like yes bank only they will late payment fee.

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Yes Bank customer support has been notified about the posted complaint.

Dec 07, 2018

Updated by Sapthagiri Giri 1) I have done some transactions in credit card, unfortunately i have missed out the due date to pay the credit card bill amount
but i have done the late payment please find the below transaction details.

On 4th Nov 2018 deducted late payment fee Rs. 700 .

On 5th Nov 2018 i have paid 20000,

On 12th Nov 2018 again why you deducted Finance charges(521.87+562.86), For what reason you will deducted Finance charge.

If other banks they are not deducted like yes bank only they will Late payment fee.
Already i reached the customer care i didn't get the proper solution.
I am very frustrated using your bank credit card,