[Resolved]  Yes Bank — False Commitment just for opening Account

Address:

Gurgaon, Haryana

Dear Team, We (Chandgi Ram Fabric (p) Ltd.)., have an Account in YES Bank( MG road Gurgaon Branch) from the past Three months and A/C no. is [protected]. Please note that while opening the A/C in YES Bank Mr. Kartik (ph no. [protected]) assured us to give free cash pick up service for both our showrooms (DT Mega Mall & Metropolitan mall- Ms Shweta (Br. Manager) is aware of this) and for the last two months Mr. Yashodharan ([protected]) was regularly to pick up the cash from DT mall store and Kartik told us that very soon he will arrange for cash pick up from Metropolitan mall store also. Now, for the last one month nobody is coming to pick up the cash . Now Shweta is saying that it is chargeable. we have already given the complaint in writing to her but no action has been taken till date. Please see to it and start our free cash pick up service for both the stores as per commitment immediately without any further details. Regards, (Chandgi Ram Fabrics (p) Ltd