[Resolved] Yes Bank — False Current Account Service Promises and AQB Charges | |||
We opened a current account with Yes Bank in August 2011. Yes Bank failed to provide us basic services like Net Banking and started applying AQB charges on our inoperational account. Our initial deposit was wiped out by Yes Bank. When this was brought to Bank's notice, they promised to refund our initial deposit. Instead of refunding us the deposit and closing our current account, they again put the money back into an inoperative account and failed to refund us our initial deposit although the promised services were not offered. We have been struggling with Yes Bank for the past three years to close our account and get our initial deposit back. They have not even bothered to mail us the remaining balance in the account after the account was closed. If you want to lose money, Yes Bank is the way to go. I sincerely request my business colleagues and other private individuals to not be blinded by Yes Bank commercials and sponsorships. It is a sub-standard bank. In reality, it is one of the worst banks we have been ever associated with. They lack customer service and will not think twice before taking your money. PLEASE DO NOT BANK WITH YES BANK!!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Yes Bank customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I would like to add that the Yes Bank Branch in question is New Friends Colony Branch, New Delhi. The managers involved are Mr Saket Kapoor, Mr Digvijay Singh and officers involved are Rana Kapoor, Sukhjeet Singh, Deepak Chauhan, Gautam Singh, Prateek Kapoor and Akanksha Gandhi.
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