Yes Bank — FIRC and misbehaviour by an employee

Address:Bangalore, Karnataka, 560022

I received funds through TransferWise via yes bank. I applied for an FIRC with all the documents mentioned in the TransferWise website. It's been a week I haven't received an update. I have called the phone banking 5 times. Moreover, this particular representative ( Ruchita Rane) finally called me after a week and she was very very rude. She finally hung up saying I shouldn't teach her what to do. She does not reply to emails and has the audacity to see you are not the only customer.
I need a redressal for this. This is not a govt dept, nor am I getting anything for free. I have paid to get the FIRC and deserve to know the status.
Was this information helpful?
No (0)
Yes (0)
Yes Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Did they sent you the FIRC ?

I contacted MR Nilanjan which is boss of Ruchita and others but in my case they have just not send us the FIRC . a simple letter with the inr payment details they did to us and it is subjected as NOC issuance for FIRC.

this is nonsense. My bank dont accept this document for Export regularisation.
Sandeepsdua's reply, Feb 8, 2019
So what did u do for this ... Becayse i have a same problem.. What to do next. Because customs are asking for letter which contains dollor amt
So what did u do for this ... Becayse i have a same problem.. What to do next. Because customs are asking for letter which contains dollor amt
i also have same problem, how did you solve this issue?
Anyone here was able to solve this?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yes Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    698
    Pending
    0
    Resolved
    82
    Yes Bank Phone
    +91 99 5839 0909 [Delhi/NCR]
    +91 99 8729 0909 [Mumbai]
    +91 90 0839 0909 [Bangalore]
    Yes Bank Address
    Nehru Centre, 9th Floor, Discovery of India, Dr. A.B. Road, Worli, Mumbai, Maharashtra, India - 400018
    View all Yes Bank contact information