Yes Bank — for widow pension not credit in my account

Address:

vill-ambli,teh-naraingarh,dist.-ambala pin 134203, Ambala, Haryana, 134203

To
The head
Gravance redressal
Yes bank pvt. Ltd.
Subject-for new widow pension not credited in my account. No satisfied answer given by yes bank branch manager.
Dear sir
I jawantri devi w/o balwant ram has an saving bank account in yes bank narain garh branch. Its no. Is [protected]. Problem is that my widow pension is not reflected in my account. The district welfare depart ment already credited my three months widow pension in my account.in pension my pension id my transction status shows” other”. I discuss the problem with yes bank branch manager naraingarh. He tells me that by mistake heopens my normal account instead of pension account. I also gave him the approval letter given by the department and other document. But i am not satisfied with answer of bank manager. He did not give me any proper solution about the problem.
Sir, i am a widow. I have no other sourace of income. Please find the solution as soon as possible.
Thanking you pension id-6538685
Yours truly
Jawantry devi
Vill-ambli, the-naraingarh
Dist-ambala, pin-134203
Mob-[protected]