Yes Bank — irrelevant nach charges -

Address:

Yes Bank

Date: thu, 2 jul 2020, 4:50 pm
Subject: ref: cs[protected] nach charges refund
To:, yestouch,,

Hi sangeeta/swarupananda mallick

Have mailed you to refund my nach charges which are auto debited from
Your side, it debited 2 times, one on 25 june at 4.18 am and one at
22-june-2020 at 7.43 am early morning.

Its my hard earned money which you are directly charging from my
Account without sending any intimation message from your end.

I called customer care today and waited for almost 2 hours but no
Resolution from their side. They ask me to contact home branch as they
Are working on minimum staff their supervisor their manager all people
Dont exist as per customer care executive.

Yes bank is blacklisted by all my merchants due to the issue which
Bank is facing. No one sent any mandate to yes bank for auto debit.
If any ecs is registered to yes bank cancel it immediately if possible
Suspend my saving account as i dont want to continue with bank who
Can't reverse my refund on immediate basis.

Take my feedback as very urgent and very unprofessional, never
Expected such things from yes bank.

Reverse me whatever nach charges are there and let me withdraw my
Balance then you can proceed with deactivation of my account on
Immediate basis.

Bank account no : [protected]

Regards,
One harassed customer.
[protected].