[Resolved]  Yes Bank Ltd — money transfer always delayed

Address:

Mumbai City, Maharashtra

Dear sir, we work as a money transfer agent for easy bill ltd using yes bank money transfer service.. It has been seen that whatever funds we transfer to customer account using money transfer service never gets credited on time. We transfer funds by neft process which usually takes 2-3 hrs to credit the funds in the beneficiary account but here the funds gets delayed for more than 1-2 days normally .. The txn shows to as neft initailized since the time we process from our end but gets delayed alot.. Due to which we have to face the customers for delayed transfer and face difficulties to answer them on delayed transfers.. Also the Yes Bank service had IMPS service to transfer funds immediately but the option is closed since many days whereas the same IMPS option is seen in YES Bank Money Transfer in other outlets. Sir, in this age of technology where there are many services like IMPS NEFT where funds gets transfer in no time YES Bank is taking more than 2 days to transfer funds.. And we have to take pain and problems facing problems to answer customers for delayed transfer Pls find the snapshot from my computer screen showing dates of txn sent and time shown in my pc at the bottom that till what time its showing pending or INITIALISED and its been delayed.. PLs help me to get solution of this problem where i am getting no reply from the company...