Yes Bank — mental harassment done by maninagar branch officials on saving bank account no. [protected] wrong transaction issue.

Address:

Maninagar, 380050

This is in reference to one so called wrong transaction done in 2016. Myself somi p. Bajpai having saving bank account no. [protected] in your bank maninagar, ahmedabad branch since 2016.

This is to inform you that 4 person (1 lady and 3 men’s) came to my home on 29th november’2019 afternoon for recovery, although we had communicated/messaged to mr. Bhushan shah that in such case please send proper letter and explanation why it’s happened because this wrong entry was done on year 2016 which i was not aware at all.

Please note that we had received 2 letter (Both are same date 28th november 2019). 1st letter received on 30th november 2019 (Copy attached) which was not issued on official letterhead of bank and was not looking authentic one. It was not even signed by any authorized signatory and also not reflecting the gist of matte and date when the transaction happened.

We have informed mr. Bhushan shah that in absence of proper letter, we will be unable to know the fact and cross check the transaction.

Later on, 2nd letter was handover to my neighbor on 20th december’2019 because i was out of city till 2nd january 2020. This time your letter was on letterhead and signed by someone who seems not an authorized signatory of yes bank as the name of authorized person with designation was not typed on this letter. Even subject and content was same as earlier letter dated 28th november’2019.

After sending letter to branch manager by post (Ivr:[protected] on 24th january 2020 but they had not respond on my letter and they had send mr. Jitendra mehta and one another man on 18th february 2020 morning for recovery from yes bank recovery department, its really mental harassment.

It seems that the mistake done at your bank level in 2016 and now after passing more than three years, suddenly you people wake up and start recovery. I want to know, why the bonafide customer should suffer for the act which was done by your employees in 2016.in a straight way, it is harassment.

It is nothing by lack of professionalism. After this matter, i constrained to close this account and not recommend to anyone to have a bank account in yes bank.