Yes Bank — Personal loan application - ill treatment by customer relationship manager.

Address:	560047
Website:	Yes bank

My name is prakash from bangalore. I applied for personal loan and asked for a balance transfer of my existing personal loan.
One of the worst ever processing for personal loan. The customer relationship manager from bangalore is very hard to get hold of. His name is sathish and mobile number:[protected] speaks very rude and have a do not care attitude. Speaks very harshly and saying do whatever you want.
He told me in a manner that i am not the one who is begging for loan here when asked why are you not responding properly.
Took 20 days to process my personal loan application and in the end, simply not attending calls and speaks in a way like "i will be like this. Go to some other bank if you are in that urgent"
I was waiting for 20 days to get some update and chasing everyone (That customer relationship manager, sales team person, and a lady who called me first for the document collection) but all in vain. No one is even picking my calls.
And now, i had decided that i dont want any loan at all from your bank and asked for documents. Sathish told me that, "oh i am not the one who called you for loan. You came to us. We are very busy. We will be like this only always. If you need documents, come and get in branch or contact the sales team person. When contacted the sales team person, he is not picking my calls and responding to my messages.
I am not sure whether this will reach the correct department.
But if it does, all i am asking is do not ill treat with the customers. And for god sake, please train your customer relationship managers the exact meaning of that job role.
And if possible, ask mr. Sathish and sales team to respond in a proper way while speaking with customers.